Third Party Billing & Accounting Manager

Job Summary:

The University of Colorado Denver | Anschutz Medical Campus employs 4,500+ individuals, instructs over 18,000+ students, and has a budget of $3.3 billion. The Bursar Office supports the academic and administrative mission of the institution and is responsible for ensuring the effective and accurate administration of all student accounts receivable and student payments, including billing, collections, 3rd party sponsor billing, accounting of tuition, student fees, and various auxiliary charges. The Bursar's Office is also responsible for processing departmental cash receipts and oversight of all federal and institutional loans, including related reporting and collection activities.

This manager position is assigned to supervise and manage the team that is responsible for the third-party sponsor billing and accounting functions within the Bursar's Office. The position assures compliance with applicable policy and guidelines as well as provides leadership, professional development, team guidance and workload oversight for the team. Additionally, the manager is responsible for managing daily operations related to reconciliations, payments, and compliance with Title IV regulations concerning credit balances.

We are looking for someone with...

• positive energy, motivation, vision, and a desire for continuous learning
• a strategic mind-set and is forward-thinking
• a belief that strong relationships are key to success
• a can-do attitude
• a focus on providing solutions based on the requirements and necessary outcomes of those whom we serve

Key Responsibilities:

Management - (35%)

• Directly supervise all full-time third-party billing and accounting staff, including goal setting, evaluation, coaching, leave management, and other supervisory duties
  
  
  
  • Onboard, train, and support new employees
  • Conduct regular meetings for employee coaching and development, utilizing SMART goals for annual performance planning and evaluations.
  • Regularly review and verify the work completed by direct reports
  • Maximize staff effectiveness through continuous training and evaluation
  
  
  
  
• Manage day-to-day operations of all 3rd party sponsor billing (tuition assistance) and accounting functions within the Bursar department.
• Develop and implement efficient business processes for all 3rd party sponsor billing and accounting functions consistent with the University's strategies. To include CU-SIS and OnBase implementations.

Third-Party Billing - (20%):

• Build, maintain, and enhance relationships with on- and off-campus partners, including the Office of Veteran and Military Student Affairs, International Affairs, Bookstore, Financial Aid, Pre-Collegiate programs, and schools and colleges at CU Denver and Anschutz Medical Campus, as well as state and national VA and military representatives, and the Saudi Arabian Cultural Mission.
• Stay informed about federal and state legislation, rules, regulations, policies, and procedures to ensure compliance with government, veterans, military, and other student tuition assistance programs. Manage and update the third-party billing website, AI portal, WAWF website, DOD MOU, and any other required reporting.
• Serve as a backup V.A. Certifying Official.
• Manage outstanding debts and credits on third-party sponsored student corporate accounts by coordinating with the Third-Party Billing Specialist positions to ensure timely and compliant billing.
• Make collection decisions for all domestic and international third-party accounts (both Military and non-Military). Maintain relationships with sponsors to meet their changing needs and facilitate the collection of outstanding debts every 30 days.

Accounting/Reconciliation - (20%):

• Oversee, review and sign off on the monthly and prior year reconciliations for all speedtypes within the Bursar office, ensuring coordination with the accounting team to address discrepancies between the general ledger, bank records, and the student system (CU-SIS).
• Review, approve, and help manage department bills within CU marketplace to ensure that Accounts Payable are complete, with particular attention to past due bills and SPOs.
• Review and approve adjusting and correcting entries as needed in the CU-SIS system and finance GL to accurately account for billing receivables and payments. This includes journal entries submitted by the accountant position.
• Analyze and generate reports, providing guidance to department leadership on policies and procedures.

Reporting - (15%)

• Review reporting and data to enhance customer service, accuracy, professionalism, and accountability. Prepare monthly reports on third-party billing and accounting metrics, along with recommendations for Bursar Leadership.
• Manage, review, and maintain all reporting requirements for third-party sponsors, including updating website data and collecting information for surveys and audits related to third-party sponsored students.

Other - (10%)

• Assist Bursar Operations staff with required CU-SIS regression testing for system updates/bundles from Oracle and tuition calc testing each term.
• Assist Bursar leadership with tasks, projects, and reports as assigned.

Work Location:

This role is eligible for a hybrid schedule of 2-3 days per week on campus and as needed for in-person meetings or during peak times (generally at the beginning of semesters). Due to the nature of our work, the final candidate will be expected to work from each campus (Denver and Aurora).

Why Join Us:

This exciting opportunity gives you the chance to:

• Participate in professional development opportunities to grow your career
• Build relationships with other departmental staff, focused on understanding needs along with opportunities for improving processes.
• Partner with other financial staff in developing key financial performance tools and share them with departmental stakeholders.
• Become part of a department where inclusiveness and culture are valued.
• If interested, you can earn a master's degree at a greatly reduced rate through our Employee Tuition Assistance Benefit program.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education in accounting, finance, business or a closely related field.
• 4 years of professional experience in accounting and financial operations.
• 3 years of experience supervising and managing professional staff.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master's degree in business administration, accounting, finance, leadership, or related field.
• Technical accounting experience to include account reconciliation, accounts receivable, financial reporting, journal entries, audit support, accounts payable, financial analysis, and other related duties.
• Experience with process documentation and process improvement.
• One (1) year of experience in higher education.
• Designation as a Veterans Administration School Certifying Official.

Competencies: Knowledge, Skills, and Abilities (KSA's):

• Knowledge of Veterans Administration (VA) regulations
• Knowledge of military tuition assistance benefits, to include Army, Air Force, Navy, Marines, and Coast Guard active duty and ROTC benefits
• Ability to communicate effectively both in writing and orally to staff, students, sponsors, military and/or VA representatives, and senior administration.
• Strong professional, communication, interpersonal and human relations skills
• Ability to plan, organize and meet deadlines, work under pressure, and organize multiple projects or tasks
• Ability to work positively as part of a team
• Ability to supervise and manage
• Knowledge of higher education specific trends and issues
• Knowledge of higher education billing and receivables systems, such as Oracle's Campus Solutions product (CU-SIS)
• Knowledge of U.S. Department of Education regulations
• Ability to work independently with minimum supervision
• Ability to seek answers from a wide variety of sources and apply the appropriate solution
• Ability to work with highly automated fiscal management systems and the processing required to work within these systems
• Knowledge of Generally Accepted Accounting principles (GAAP)
• Demonstrate experience working with diverse populations in a multi-cultural environment that is committed to diversity and equality in education
• Attention to detail and analytical skills

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

Questions should be directed to: Sara Kenney, sara.kenney@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by January 5, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting hiring range for this position has been established as:

$63,309 - $84,000 per year.

The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.