Student Programs Coordinator

This position is a member of the Student Services unit within the Office of the Registrar and utilizes a teamwork approach to ensure that the office is providing quality service while adhering to University policies and procedures. Comprehensive knowledge of all academic records and data across all platforms. Work requires the ability to routinely communicate effectively with members of the public, students, parents, faculty, staff, departmental chairpersons, and other university personnel.

The Office of the Registrar provides services to all University stakeholders in support of the institutional mission. We strive to provide excellent customer service that encompasses empathy, patience, passion, persistence, and a sincere desire to improve. We believe communication is crucial to our mission, must reflect our values, and must demonstrate the respect we hold for our community. We maintain the integrity and privacy of the student academic record in a manner that meets student needs and complies with federal, state, and University regulations. We take pride in our integrity and recognize how accountability for our actions is interwoven into our responsibility to one another and the University. We value differences and demonstrate respect for human dignity. We further affirm the worth of each member of our Office and those in the university community by treating each individual with respect and courtesy. Technology and innovation are vital in our desire to embrace intellectual curiosity and creative problem solving. We aspire to collaborate with the University by providing innovative and solutions-based service.

This position is hybrid.

This role is hybrid, requiring the employee to be on campus for approximately three days each week.

An employee who is working remotely must reside within the United States in order to comply with all federal and state laws, filings, or tax requirements. Remote work agreements are required for all flexible work arrangements and are subject to review. Review K-State's remote work policy details for more information.

Minimum Qualifications:

• Requires a bachelor's degree and one year of relevant experience.

Preferred Qualifications:

1. Higher Education/post-secondary experience: two years progressively
   responsible experience in Enrollment Management (Admissions, Financial Aid, and
   Registrar) or experiences directly related to the area of expertise that interacts with these offices' business processes.
2. Knowledge of student records maintenance, registration/enrollment processes, degree and graduation processes, and verification procedures.
3. Experience working with multiple policies and procedures, including university, state, and federal rules and regulations.
4. Ability to communicate effectively, both orally and in writing, with people from all levels and backgrounds at the University, including students, families, and faculty members-successful candidates must excel in this area and will be able to demonstrate their ability to do this exceptionally well in challenging contexts.
5. Working knowledge of Student Information Systems and technology platform(s) - i.e., PeopleSoft/Oracle, uAchieve/DARS, Imaging (Perceptive/ImageNow), National Student Clearinghouse, etc.
6. Exercise independent judgment in evaluating situations, making decisions, and quickly grasping new techniques and updates to products/processes.
7. Experience working with diverse populations, providing training and technical development, public speaking, presentations, and customer service in higher education-related areas.

Other Requirements:

• Notary Public may be required depending on needs and staffing within the Office

Please submit the following documents:

1. Cover letter
2. Resume
3. Three professional references

Immediately and continues until position is filled.

$20.30 - $25.87 per hour