Coordinator Academic Support Services

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Supports the academic mission of the university by overseeing two essential committees within the Office of Admissions: the Admissions Clearance Committee and the Admissions Petition and Appeals Committee. The position acts as a central coordinator, ensuring the efficient and effective operation of these committees. This role demands a high level of organizational, communication, and interpersonal skills to handle complex workflows, deadlines, and sensitive information related to student admissions. The position involves independent decision-making and the execution of moderately complex tasks that directly support the functions of the Office of Admissions.

• Coordinates, schedules, organizes, and facilitates regular meetings for both the Admissions Clearance and Appeals Committees. This includes preparing and distributing materials in advance, coordinating meeting dates, and setting up Zoom sessions or in-person meetings..
• Coordinates the development of meeting minutes, documenting key decisions, action items, and discussions. Follows up on assigned action items, ensuring timely completion and communication of outcomes.
• Recommends policies relating to both committees to better streamline workflows and ensure consistency. Ensures compliance with all relevant Board of Governors, accreditation, and university policies, procedures, and regulations.
• Participates in the development, implementation, and interpretation of operating procedures by serving as administrative liaison with students, faculty, staff, parents, alumni, vendors, and/or other key department constituency. Explains policies/ procedures; answers various questions; and assists in the development of constituent-facing communication.
• Collects and analyzes committee data, including applicant information, committee decisions, and outcome metrics. Prepares reports summarizing committee activity, trends, and performance indicators. Assists in the development of training materials and documentation.
• Effectively handles sensitive information and maintain strict confidentiality in accordance with FERPA regulations.
• Performs other related duties as assign or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Bachelor's degree and two (2) years of appropriate experience, or Master's degree.

• Familiarity with CRM, ERP, or other software systems used to manage processes.
• Ability to demonstrate a strong attention to detail and follow procedures.

Administrative

Begin time: 8:30 AM

End time: 5:00 PM

Criminal Background Check

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.