Key Account Manager

As a Key Account Manager, you will be servicing and retaining customer accounts within the New England (ME, VT, NH, RI, and Eastern MA) territory as well as driving new sales through assigned stores.

You will focus on expanding both existing business year-over-year, growing customer dedication, and identifying and developing new accounts within the New England market. You will report directly to the Senior Regional Dealer Sales Manager.

Key Responsibilities:

• Through customer service excellence, service existing customer accounts assigned to specified territory. Manage relationships with clients in order to understand needs and to identify business opportunities.

• Ensure follow-up and response to customer needs in a timely manner.

• Facilitate product recommendations, application and performance and color.

• Develop account planning strategy to cultivate sales of customers with most growth potential.

• Use Client Link sales tool to run accounts, maintain call logs and contact info, run reports, etc.

• Work with the PPG credit department to handle customer debt.

• Facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.

• Run personal expenses to reduce unnecessary expenditures.

Qualifications:

• Two or more years of sales or stores operations experience with proven customer service skills

• High School diploma required; additional education would be desirable

• Previous coatings experience preferred

• Proficient at Microsoft Office Suite and Internet applications

• Must possess a valid Driver's License and have maintained a motor vehicle record within acceptable limits as prescribed by PPG

• Availability to work and travel within assigned territory 80% of time.

• Ability to analyze territory performance reports and develop sales territory business plans.

De salarisschalen en overige arbeidsvoorwaarden van PPG kunnen per locatie verschillen, waardoor we medewerkers in verschillende geografische markten concurrerend kunnen belonen. PPG houdt bij het nemen van beloningsbeslissingen rekening met verschillende factoren, waaronder, maar niet beperkt tot, vaardigheden, ervaring en training, kwalificaties en opleiding, licentiestatus en certificeringen, en andere organisatorische behoeften. Er kunnen andere stimulansen van toepassing zijn.

Onze personeelsvoorzieningen zijn ontworpen om de gezondheid en het welzijn van onze medewerkers te ondersteunen. Eventuele verzekeringsdekkingen en -uitkeringen zijn in overeenstemming met de algemene voorwaarden van de toepasselijke regelingen en bijbehorende bedrijfsdocumenten.