Construction Specialist Team Lead

Position Title: Construction Specialist Team Lead

Business Unit: Retail Lending

Reports to: Construction Servicing Manager

Position Overview:

This position is a new requirement due to the implementation of the new construction platform, Built. The incumbent will serve as the system administrator and subject matter expert for the Built Platform. They will be responsible for all newly boarded loan set up and activation, draw schedules, assignments to specialists, reporting, auditing and training. The incumbent will monitor, primarily, saleable project progressions and escalate "at risk" loans. Policies and Procedures will be owned by this individual for construction draw and inspection administration.

Primary Responsibilities:

Activate and assign all new loans into the Built platform within 48 hours. Load the construction disbursement schedule according to the approved draw schedule. Ensure balanced case loads to specialists. Ongoing training and coaching team as it relates to managing construction projects and overall Built functionality and process flow.

Initiate Built platform invitations to both Builders and Borrowers at each activation.

Set Construction Specialist milestones for initial welcome email, welcome calls, inspection and draw turn times. Monitor for timely completion of all project status changes and ensure timely and proper conversion/renewal instructions to mortgage servicing.

Ensure compliance with all saleable loan regulations/procedures. Maintain reports to ensure data integrity, reviewing maturity dates, milestones, number of inspections and draws. Escalate issues related to stale loans, high risk issues i.e. borrower/builder complaints/legal matters.

Audit a random sample, (10%), of each Construction Specialists' pipeline against Key Performance Indicators and conduct coaching and sharing sessions. Audits may include weekly or bi-weekly reports for a Specialist that may be identified as needing training or additional coaching.

Serve as a Construction Specialist floater, handling the day to day activities such as inspection ordering, draw disbursements etc.

Assist Manager of Construction Servicing with overall team performance, coaching, training, reporting etc.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Ability to work and multi-task in a fast paced environment

Excellent customer service skills

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.