Clinical Services Coordinator, Intermediate

Your Role

The Clinical Services Coordinator (CSC) will report directly to the Supervisor of Promise Medi-Cal Care Management. This individual will interact telephonically and electronically with members and providers as per established protocol or direction to ensure that members are effectively and efficiently managed through the outreach, engagement, and care management processes. The CSC will directly help members as their health needs require and will support the Promise Case Managers and/or Social Workers in arranging appropriate follow-up appointments, and other services related to the member's care coordination.

Your Knowledge and Experience

• Requires high school diploma or equivalent
• A minimum of 3 years relevant experience required.
• A minimum of 3 years' combined experience in a clinical practice in the hospital, outpatient, health plan, community health, or care management setting
• Bilingual preferred