Self-Help - Learning Platform Technician

ECU Department of Information Technology and Computing Services is currently seeking a Learning Platform Technician to provide top-tier support for Learning Technologies such as Canvas, Respondus LockDown Browser & Monitor, WebEx, Poll Everywhere, and others.

Students hired for this position will have the opportunity to work with ECU's University-supported learning technology applications. The selected person will have the opportunity to work directly with ECU faculty and staff, instructing and assisting them as well as other ECU students on the use of these technologies. The selected person will assist in supporting content development and work with application and audio/video technology. This job is well suited for students who are looking to add some practical experience in troubleshooting, client support, training, and content development to their resume.

1. Must have good communication, presentation, and public speaking skills
2. General knowledge of Microsoft Office
3. The ability to think "outside of the box" when the situation calls for it
4. The ability to offer flexible and effective client support and consultation

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.