Order Taker - Room Service - Vdara

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As the Room Service Order Taker, you'll play a pivotal role in providing exceptional guest experiences. From promptly answering guest calls to taking room service orders and ensuring accurate input into our Point-of-Sales system, you'll be at the heart of delivering seamless service. Your attention to detail will shine as you coordinate order deliveries to our servers and navigate our diverse food and beverage menus, prioritizing guest needs and allergen awareness. With opportunities to work with various systems and handle transactions, your role promises both excitement and growth. Come be a part of our vibrant team, where every interaction is an opportunity to make a memorable impression.

THE STARTING RATE:$21.7967

THE DAY- TO-DAY:

• Knowledgeable of entire menu, proper food presentation, and wine selection for up-selling of items

• Take and place order into point-of-sale (POS) system, distribute order to serving staff, send information to cook station, and ensure timely pickup of order

• Advise owner and guest of delivery time and ensure order is delivered to suite in a timely fashion

• Distribute orders to servers evenly and efficiently, log service runs, maintain a cash bank and ensure funds are correctly accounted for

• Maintain an organized, clean and presentable environment; maintain constant awareness of sanitation, safety and accident prevention

THE IDEAL CANDIDATE:

• At least 1 year of experience as a food server, order taker, cashier or job in food and beverage industry

• At least six months of cash handling experience with using point-of-sale system

• Demonstrates excellent phone etiquette, coupled with exceptional customer service and interpersonal skills to communicate effectively with all business contacts

• Experience in a similar hotel or luxury resort environment

• Must be able to work varied shifts, including weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15999

Are you ready to JOIN THE SHOW? Apply today!