Style Expert (Halls KC - Full-time)

HALLMARK - Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That's why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We're seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives-like yours.

What we do and how we do it

Crown Center, one of the nation's first mixed-use redevelopments, is an 85-acre complex that welcomes more than five million visitors each year. A subsidiary of Hallmark Cards, Crown Center is a 'city within a city' - combining hotel, office, retail, residential and entertainment land uses within its boundaries.

What your role entails and how you'll contribute.

At Halls Kansas City, the Style Expert is instrumental in creating the best customer experience Halls can offer. By demonstrating a thorough knowledge of store merchandise as well as current fashion trends, the Style Expert guides customers in expressing their individual tastes, style and personality.

All Halls employees are responsible for protecting company assets by following established policies and procedures.

IN THIS ROLE YOU WILL:

A Style Expert owns each customer experience from beginning to end by accurately preparing and ringing sales, packaging carry out merchandise appropriately, placing special orders, facilitating the gift wrap and shipping processes as needed, and following up on all merchandise requiring special handling for the respective department.

This position also assists in maintaining the function and visual presentation of the sales floor by dusting and straightening displays, restocking merchandise as needed, and replenishing cash wrap supplies such as bags, tissue paper and receipt paper.

• This job requires standing for prolonged periods of time, walking, talking, listening, reaching, standing, bending, stooping, lifting up to 30 pounds and pulling/pushing carts.
• Achieve monthly targets. Drive business through establishing customer relationships.
• Regular, dependable attendance and punctuality is required.

Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply.

APPLICATION INSTRUCTIONS:

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc., and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• High School Diploma or GED
• At least six months of sales experience in a department store setting, or six months professional customer contact (i.e., public relations, customer service, high volume receptionist)
• Ability to work evenings, weekends, and some holidays.

PREFERRED QUALIFICATIONS

Your application will stand out if you have:

• Experience selling in a department store environment.
• Excellent communication skills, both written & verbal, and interpersonal skills
• Motivated and driven by sales targets.
• Superior customer service & teamwork skills. Proven ability to build relationships.
• Good math and problem-solving skills
• Detail-oriented and professional disposition
• Comfortable taking initiative and driving business results
• Experience with multi-tasking in a fast-paced environment

ADDITIONAL DETAILS: This position is located at the Halls KC retail department store located at the Crown Center Shops.

• Basic store hours are Mon-Sat 10am - 6pm; Sun 12pm - 5pm
• Current Fall hours are Mon-Wed, Sat 10am - 6pm; Thu-Fri 10am-7pm; Sun 12pm - 5pm
• Holiday hours for 2024 are Mon-Thu, 10am - 7pm; Fri-Sat 10am-8pm; Sun 12pm - 6pm.
• Relocation will not be provided

Hours for the Style Experts will vary within these timeframes, but do include holidays, weekends, and evenings