Student Engagement Coordinator

The Student Engagement Coordinator (SEC) will be part of a new team to develop the operations, services and programs of the new First-Gen Student Success Center. This position oversees and executes student-focused events and programming, supervises and mentors student employees/interns, and leads the daily services of the center.

The First Gen Student Success Center is part of the Student Success team within the Office of Undergraduate Education (OUE), a unit within the Office of the Executive Vice President and Provost. The SEC reports to Deon Newsom, Director of First-Gen Student Success Initiatives.

Additional Job Details

• Appointment: 100% time, 12-month Civil Service position
• Job Classification: Student Services Professional 2 - Student Engagement & Development (8462ED)
• Salary Range: $46,500 - $50,000
• Work Environment: This position is expected to work on campus in the FG Center located in Appleby Hall on the East Bank. Remote workdays may be available as the position/center evolves.
• Funding for the Center is secured for 3 years. Recurring funds beyond 3 years will be based on the center's demonstrated success.

Position Responsibilities

Program Management and Student Interns Supervision (60%)

• Provide planning and support services to first-gen students by leading high-quality customer service, program development, and student-centered services for the First-Gen Student Success Center.
• Recruit, hire, train, and supervise a team of student interns in completing various projects and tasks for the department (e.g., outreach, communications, programming and student lounge management).
• Establish and facilitate daily operational procedures including technology, space, purchasing, workflow, and office manuals to ensure seamless service delivery and perform problem-solving for student concerns and office issues.
• Ensure that UMN and OUE policies/procedures and practices are upheld.
• Meet with the Director to address operational efficiency and provide updates regarding the work of the student interns.

Student Engagement and Programming (35%)

• Develop and execute campus-wide signature programming and student events to foster community and promote student success including initial planning, marketing, logistics and assessment.
• Coordinate outreach events for the First-Gen Student Success Center including orientation, admissions, and other events.
• Develop and oversee communications to first-gen students including social media, newsletters, family communications, and Center promotions.
• Gather, compare, and analyze data for events, programs, and services to determine overall effectiveness and make recommendations for future offerings, including annual reporting.

Professional Development, Service, and Other Duties (5%)

• Engage in professional development and service activities related to the student services profession, within the University of Minnesota community and beyond, when appropriate.
• Participate in and represent the First-Gen Student Success Center on committees as assigned by the Director.
• Perform various other duties as assigned.

Required Qualifications

• BA/BS degree plus two years of relevant experience, or a combination of education and experience to total six years.
• At least one year of experience working in a higher education setting.
• Experience with project management and program implementation.
• Experience which demonstrates effective relationship-building and team-building.
• Strong oral and written communication skills.
• Demonstrated ability to function effectively and collaboratively with multiple stakeholders.
• Demonstrated commitment to promoting a diverse and respectful workplace that welcomes and respects a diverse constituency.

Preferred Qualifications

• Experience developing and executing services as well as programs that provide support for college students, specifically first-generation students.
• Working knowledge of student development theory.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to be flexible, adaptable, and collaborative.
• Ability to work both independently and interdependently as part of a team.
• Experience with complex databases, preferably student data systems similar to PeopleSoft and APLUS.

The University of Minnesota is committed to the success of all students, specifically addressing the opportunity gaps that exist for students from historically underserved backgrounds. As part of that commitment, the University of Minnesota Twin Cities recently launched a new center designed to promote the success of first-generation (FG) undergraduate students. The vision for the First-Gen Student Success Center is to provide holistic support to FG students as they transition and progress through their college experience, with a focus on advancing equitable outcomes relating to retention, graduation, and sense of belonging. With 25% of UMTC undergraduate students identifying as first-generation college students, the center will work closely with key campus partners to provide coordinated and complimentary services and support that promote FG student success.

Pay Range: $46,500 - $50,000 annually; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Please attach a resume for a complete application. The priority application deadline for this position is Sunday, January 5, 2024.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).