Inbuilding Market Director West

Ericsson
United States, Texas, Plano
Dec 18, 2024
Join our Team Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position. About this opportunity: We are now looking for a Networks Inbuilding Program Director that effectively and efficiently leads Contract fulfillment including the delivery of products and services. In this role you will build insights and trends to find opportunities for closer commercial relationships with our customers. Also, you will assume Contract Fulfillment Responsible (CFR) to ensure continuity and alignment of contract terms defined during pre-sales through the program delivery and customer acceptance and perform the role of FAS Sponsor from the creation of the fulfillment assignment (FAS) to closure. What you will do: Act as Pre-Sales CFR for NW contracts Be responsible for defining the Network contract execution strategy and associated risk exposure for a specific opportunity. Take the lead for the Program execution strategy and associated risk exposure including E+OH Sand Security issues associated with the engagement Manage Customer Relationship being main interface and critical issues point for all service delivery activities towards the customer (internally and externally) either on FAS or Program level Represent KAMs and Service Delivery organizations within Steering Groups, upholding the financial performance to contracts with focus on cash flow and margins. Drive process and tool development, focusing on delivery simplification through the product life cycle management process as well as Occupational Health and Safety (E+OHS), information and product security and privacy, using relevant processes and tools. The skills you bring: Academic degree (minimum bachelor's) in Engineering, Business Management, or related field. Strong consultative and negotiation skills with stakeholder and customer relationship management capabilities. Expertise in change and improvement management, with a focus on process automation and business development. Proficiency in data analytics and financial acumen, including AI and Ericsson portfolio knowledge. Effective service delivery, planning, and organization, with an emphasis on meeting customer expectations. Ability to persuade and influence, leveraging customer insights for entrepreneurial and commercial thinking. Leadership skills, including supervision and team management, to drive results. Available work locations for this position: Plano as primary preferred. Will consider N. California. Need to be near Ericsson hub or Customer Office in West Region. Why join Ericsson? At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned. Primary country and city: United States (US) \|\| Plano Job details: Customer Operations Manager