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Clinical Workflow Specialist

HID Global Corporation
United States, Maryland, Baltimore
Dec 18, 2024


An Amazing Career Opportunity foraClinical Workflow Specialist!!

Location: Maryland, Minnesota, New Jersey, Austin or Remote US

Job ID: 34071

The Clinical Workflow Specialist's focus will be to support the sales organization in all clinical matters regarding pre-sales; participate in sales presentations and product demos and customer POC's (proof of concepts). This role serves as the primary clinical contact, collaborating with stakeholders at all levels-from front-line staff to leadership-to co-create a vision of success tailored to each customer's needs.

Pre-Sales Specialists combine technical knowledge and sales skills and are able to explain, in detail, the clinical and functional aspects of a product or service and respond to any technical questions or issues that may arise. This role will coordinate directly with the sales team to relate the product to the clinical team members at potential customers.

Who are we?

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.Check us out here:www.hidglobal.comandhttps://youtu.be/23km5H4K9Eo

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID's Identification Technologies powers the trusted identities of the world's people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

As ourClinical Workflow Specialist, you'll support HID's successby:




  • Pre-sales - Assisting in qualifying sales leads from a clinical standpoint. Working in a decentralized team, supporting sales, building relationships, and becoming the clinical subject matter expert for our customers.
  • Being a trusted clinical advisor to prospective customers, building relationships with the clinical team members.
  • Possessing deep expertise in the ever-expanding HID technology platform, utilizing its full capabilities to drive client outcomes and ensure they can leverage the technology effectively within their clinical operations.
  • Managing key aspects of the sales cycle including requirements gathering, demos, proof of concept, and product specification and relating this to the existing clinical workflows.
  • Acting as the primary point of contact for all clinical discussions, Q&A sessions etc. with prospective and existing customers.
  • Sales calls - Being a clinical resource on sales calls and answer / educating the customer or partner on issues ranging from features, specifications and functionality to integration.

    Post-sales - Being a clinical advisor to the implementation team and the HID customer base, this role will assist in building clinical workflow that supports our applications to build upon existing hospital workflows.
  • Providing presales support and assistance in training Channel partners.
  • Maintaining up-to-date knowledge of industry, technical and competitive landscape.
  • Being flexible to travel, up to 15-25%.




YourExperienceand Background include:




  • 10+ years of healthcare experience with deep knowledge of hospital and clinical operations, particularly patient flow.
  • Proven success in healthcare leadership roles, demonstrating the ability to build and sustain strategic relationships.
  • Experience in consulting or a demonstrated ability to quickly influence and build rapport with diverse clinical stakeholders.
  • Exceptional interpersonal and presentation skills.
  • Strong organizational and multitasking capabilities, with the flexibility to adapt to changing priorities.
  • Excellent analytical and problem-solving skills.
  • Registered Nursing Experience a plus.
  • Strong knowledge of Office 365 and the suite of products used to present, document and share your expertise with our clients.
  • Bachelor's degree or equivalent experience.



What we can offer you:




  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
  • Competitive salary and rewards package
  • To be a part of a high-growth multinational organization that is pioneering the hardware, software and services that allow people to navigate the physical and digital worlds with confidence



Why apply?




  • Empowerment: You'll work as part of a global team in a flexible workenvironment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes.If you have most of the skills and experience, we want you to apply.
  • Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
  • Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.



The wage range for this role considers a broad scope of factors that are considered when making compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At HID, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

The base salary in the United States is $100,000 to $109,000.

This opportunity may be open to flexible working arrangements.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.

We make it easier for people to get where they want to go!

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go - without having to think about it.

When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 61,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

#LI-HIDGlobal


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