Advising Coordinator

Closing Date:

University of Arkansas - Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Required Education and/or Work Experience: Bachelor's degree required. Minimum of three years of professional experience in education, student services, counseling, or a related professional field. Other job-related education and/or experience may be substituted for part of this minimum requirement.

Preferred Education and/or Work Experience: Master's degree is preferred. Candidates with three to five years of professional work experience in academic advising, career planning, enrollment, instructional technology, or student records, admissions or financial aid preferred. Banner, Navigate, and Workday experience is preferred.

Essential Job Duties and Responsibilities:

• Complete diverse recruitment and retention tasks.
• Provide students with information on programs and course selection, while providing career counseling and academic advising assistance.
• Assist with registration, graduation applications and requirements.
• Assist with special events.
• Collaborate with college leadership in student selection, admission, persistence, and progression to degree.
• Collaborate with counterparts in the Freshman Advising Center.
• Collaborate with the Offices of Enrollment Management and Financial Aid.
• Develop effective working relationships within the college, on the UAFS campus and with external stakeholders.
• Manage data collection for the various programs within the College and assist with assessment, research, reports, and special projects.
• Maintain student records.
• Review academic standing of students for possible intervention, support, and referrals.
• Help to design and coordinate training for faculty advisors.
• Manage faculty advising rosters and assign/reassign students to faculty advisors.
• Promote retention through innovative programming.
• Conduct online advising with distance learners.
• Promote and maintain a working knowledge of current career exploration and employment trends by participating in professional workshops and organizations. Participate in professional development for academic advisors.
• Serve as a standing member of the UAFS Academic Advising Council.
• Participate in all Program Advisory Committee meetings.
• Maintains a positive, professional work atmosphere by acting and communicating in a manner to foster teamwork and to provide leadership for subordinates.
• Requires consistent on-time attendance.
• Help to develop and update online resources and communication, and overall web presence for the CHEHS advising presence.
• Other duties as assigned.

Knowledge, Skills, and Abilities:To perform the job successfully, the following competencies are required for the essential functions of this position:

• To perform the job successfully, the following competencies are required for the essential functions of this position:
• Strong administrative and management skills.
• Ability to work in a technological environment demonstrating proficiency in word processing, spreadsheets, as well as Banner applications.
• Problem solving - Ability to identify and resolve problems in a timely manner, and to gather and analyze information skillfully.
• Interpersonal skills - Ability to maintain confidential information with absolute discretion in all matters. Ability to remain open to other ideas and try new things.
• Communication Skills - Ability to write and speak clearly and persuasively in positive or negative situations; professional group presentation skills; read and interpret written information. Ability to edit work for accuracy and thoroughness, and to monitor own work to ensure quality. Requires strong attention to detail.
• Planning/Organizing - Ability to prioritize and plan work activities; use time efficiently; and develop realistic action plans.
• Adaptability - Ability to adapt to changes in work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events.
• Dependability - Ability to arrive at work on time consistently; follow instructions; respond to management direction; and solicit feedback to improve performance.
• Ability to disseminate educational and career information to groups and individuals
• Ability to work in a quality-focused service environment with excellent organizational skills, customer service and in a professional manner.
  

Additional Information:

Working Relationships: This position works closely with other advisors throughout the university as well as with the ROAR advising center personnel. Interacts daily with faculty and staff to maintain a collegial and professional work environment.

List Employees Supervised: Student workers.

Special Job Dimensions: Work performed primarily in an office setting. This position may require occasional travel to recruiting or advising events at partner community colleges or events. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Visual demands include close, relatively detailed vision when focusing on a computer screen. This position is M-F from 8-5.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.