Quality Assurance Specialist

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Penny Lane Centers is committed to equity, diversity, inclusion and belonging within our organization by connecting our heart, our knowledge, and our understanding of the lived experience of others, to have a revolutionary impact on the marginalized communities we serve.

Job Summary:

Under the direction of the ECM Regional Director, and in consultation with the Quality and Innovations Director, the Quality Assurance Specialist (QA Specialist) will work to ensure that all chart documentation is accurate and in compliance with Managed Care Plans (MCP) and Joint Commission (TJC) standards. The QA Specialist will assist with ensuring the quality improvement in the ECM program by conducting chart audits and making sure that corrections are made in a timely manner. The QA Specialist will assume a wide range of tasks related to submission of documents to MCPs, tracking and following on chart required items. They will compile monthly reports, statistical reports and provide information as needed or requested by the ECM Leadership team. Under the direction of the ECM Regional Director, and in consultation with the Quality and Innovations Director, the Quality Assurance Specialist (QA Specialist) will work to ensure that all chart documentation is accurate and in compliance with Managed Care Plans (MCP) and Joint Commission (TJC) standards. The QA Specialist will assist with ensuring the quality improvement in the ECM program by conducting chart audits and making sure that corrections are made in a timely manner. The QA Specialist will assume a wide range of tasks related to submission of documents to MCPs, tracking and following on chart required items. They will compile monthly reports, statistical reports and provide information as needed or requested by the ECM Leadership team.

Requirements:

Less than a college degree.

• At least 1 of the following:
• 1 or more years of experience related to DMH documentation and/or maintaining charts in a clinic setting.
• Valid California driver's license; current automobile insurance; have and maintain a clean driving record acceptable to the organization's insurance company; have immediate access to his or her vehicle during work hours.

Position Location: Commerce, CA (Home office location negotiable)

Position Status: Full Time

Salary Range: $21.50 - $27.90 per hour

Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.

Equal Employment Opportunity.

Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy' child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment.