Blood Collections Manager

Job Description:

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

As a Collections Manager you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Managers drive for results and serve others with a high level of respect for our staff and the donors we value.

To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Manage the collection operations within the territory to ensure achievement of annual collection goals in the most cost efficient and effective manner possible.
• Establish and oversee deployment of appropriate staffing levels to ensure the efficient and effective collection of blood and blood products to meet annual collection goals and regional patient need.
• Develop and supervise departmental supervisors and other collections staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary actions, and hiring and firing decisions, to enhance success of operation and minimize turnover.
• Ensure effective internal and external communication between all department levels and functions to foster teamwork and enhance operational success.

Pay Information:

• Starting rate $91,080. Pay may increase depending on experience

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Minimum 5 years of related experience or equivalent combination of education and related experience required.
• 3 years of supervisory or management experience required
• Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly.
• Ability to work independently while developing functioning teams among staff.
• Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors.
• Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• 5 plus years management experience in healthcare field

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights