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Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com. Job Title: Service Manager One position is available in Arizona, preferably located in an area around Tucson or Yuma, AZ. This position is contingent upon contract award (expected to be made in March - May 2025) Business Service Line: Operations and Maintenance Position Summary: The Service Manager will manage and oversee all day-to-day operations of the contract. A successful candidate will identify and secure internal and external resources, interact with the client, manage schedules and budgets, ensure safe execution of field work, and deliver quality work product as defined by DAWSON, clients and regulatory agencies. The Service Manager must be located in Arizona and be able to travel across the state. Duties and Responsibilities:
Responsible for managing day-to-day operations.
Manages maintenance technicians.
Monitors technicians and subcontractor performance at multiple location in accordance to the contract PWS.
Scheduling and managing timelines.
Ensure compliance with contract requirements, applicable regulations, and company policies.
Guides, coaches, develops, and provides feedback to technicians to ensure clear understanding of the project, required certifications, safety needs, and quality control.
Provides technical support to Area Managers and/or maintenance technicians and executes technical tasks as necessary when required.
Ensures completion and close out of all preventive and corrective maintenance work orders and provides all required deliverables.
Prepares written reports and other documents as necessary.
Tracks all expenses and parts/materials required to successfully complete all work required.
Source parts/material required to successfully complete all required work.
Cultivates and maintains the necessary relationships with the client, subcontractors, vendors, and other contractors on-site.
Determine causes and make recommendations for appropriate corrective and/or preventive measures when necessary.
Promote safe and secure work areas by preventing hazardous conditions, property damage, and maintaining security on-site.
Safely operate vehicles and small equipment such as pickup trucks, forklifts, etc.
Travel between site locations within the Area Manager's AOR as necessary.
Performs other related duties as assigned by management.
Conduct quality audits, inspections, and assessments to verify adherence to quality standards.
Manages maintenance technicians.
Ensure technical staff maintains proper certificates/licensure and safety trainings.
Qualifications:
Ten (10) years of experience in HVAC and Mechanical Systems and in quality control inspections of building systems and equipment.
Five (5) years of experience as a manager of service technicians.
Must possess a current trade certification.
Experience managing quality control Operations and Maintenance contracts.
Must be able to pass a thorough federal background check to gain badging access to federal buildings.
Possess a valid U.S. driver's license with a clean driving record.
Strong troubleshooting abilities and the ability to use resources at hand to fix problems.
Excellent leadership ability.
Ability to work in a fast-paced environment.
Excellent organizational and communication skills, both written and verbal
Must be able to review and edit reports and proposals
Ability to delegate work and handle multiple projects
Ability to proactively create, control, modify and manage budgets and schedules
Ability to analyze and control project risks, both operationally and financially
Proficient with standard Microsoft office tools
Preferred Qualifications:
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to stand.
Frequently required to walk.
Occasionally required to sit.
Continually required to utilize hand and finger dexterity.
Frequently required to climb, balance, bend, stoop, kneel or crawl.
Continually required to talk or hear.
Occasionally required to taste or smell.
Occasionally work near moving mechanical parts.
Occasionally work in high, precarious places.
Occasionally around fumes, airborne particles, or toxic chemicals.
Frequent exposure to outside weather conditions.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus.
*Position is Contingent Upon Award DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more. DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.
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DAWSON
vision insurance, sick time, 401(k)
Dec 24, 2024