ED Secretary/Technician

Cooley Dickinson Hospital
United States, Massachusetts, Northampton
30 Locust Street (Show on map)
Jan 01, 2025
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed, and may function as a patient care observer to monitor for patient safety in situations where 1:1 observations are required. Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Qualifications, PCA, Certified (Salary Grade C25) * High school diploma or equivalent required * Current American Heart Association Basic Life Support (BLS) certification required * Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required * Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required. * Six (6) months to one (1) year nursing assistant experience required * One (1) to three (3) years secretarial experience preferred * Health care experience preferred * Ability to multi-task and handle stress crisis situations effectively required * Demonstrated knowledge of medical terminology required * Demonstrated typing skills and computer experience required * Demonstrated interpersonal, organizational, and oral and written communication skills Qualifications, PCA, Non-Certified (Salary Grade C24) * Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required * High school diploma or equivalent required * Current American Heart Association BLS certification required * Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required * Health care experience preferred * Ability to multi-task and handle stress crisis situations effectively required * Demonstrated typing skills and computer experience required * Demonstrated interpersonal, organizational, and oral and written communication skills required * Ability to communicate effectively and follow written and/or oral instructions required * Demonstrated teamwork and collaboration skills and a professional demeanor required Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.