Customer Service Representative

Flex-Staff, Inc.
United States, Wisconsin, Eau Claire
4423 Golf Terrace (Show on map)
Jan 06, 2025
Our client is seeking a Customer Service Representative. This is a full-time temp to hire opportunity with a great local company! JOB DUTIES: Provide sales coverage and support to all consultants and maintain cordial relationships with assigned customer base while maintaining a good rapport with consultants and office staff. Responsible for incoming order processing, problem solving, running reports and accurate record maintenance. Required to work with customers via email and phone one-to-one basis to ensure a long lasting relationship to make the company succeed. PRINCIPAL DUTIES AND RESPONSIBILITES: Work with consultants to maintain appropriate relationships and involvement with the management of assigned accounts. Work with all involved personnel to ensure maximum expansion of company products. Respond to all requests from management, sales, for action or information in a professional and timely manner. Maintain accurate and current records on activities for your position. Keep Consultants updated on activities concerning office communications, account information, and the market in general. In conjunction with your consultant, introduce new products and products not currently purchased from company, to assigned accounts. Run reports that aid in the preparation for the night warehouse operations. Answer the main phone line and transfer calls accordingly. Adhere to company's principals and values. HOURS: Monday - Friday, between 7a - 5p (hours will vary). Once fully trained, some Sunday and Holiday hours may be required on a rotational basis only. #EauClaire1 Requirements: Excellent customer service and phone skills are a must Background check Email your Resume to eauclaire@flexstaff.com Apply online at www.flexstaff.com Call us at 715-855-8155 for more details. Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.