Physician Liaison

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes.The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care

Mission Statement

Restoring hope and freedom through rehabilitation.

Employment Value Proposition

At Mary Free Bed, we take pride in our values-based culture:

• Diversity, Equity, and Inclusion. Our Commitment to providing an inclusive environment for patients, families, staff, and community, through embracing Diversity, Equity, and Inclusion T.O.G.E.T.H.E.R.

• Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees.

• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities.

• Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization.

• Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community.

• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.

Age Specific Responsibility

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and to provide the care needed as described in the department's policies and procedures.

Summary

Responsible for marketing the services of the Mary Free Bed Systems to existing and potential referral sources (physicians, case managers, and social workers).

Essential Job Responsibilities

Increases referrals to Mary Free Bed Programs

• Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation.

• Attends Professional Conferences to represent Mary Free Bed Programs.

• Analyzes referral patterns and prioritizes time appropriately to increase business.

• Develops relationships with current and potential referral sources through education of services offered at Mary Free Bed Systems.

• Utilizes sales tools and provides feedback of referral source needs.

• Works with Business Development teams to coordinate activities with referring community including sales calls and educational events.

• Emphasis on primary care market with the goal of driving new referrals through excellent follow up and presentation of relevant clinical information.

• Provides tours for families and case managers as needed.

Assesses changing market needs and referral patterns.

• Tracks admissions/referrals.

• Analyzes data.

• Adjusts activities to promote growth over base year.

Maintains active communication with the Mary Free Bed System business development and leadership team.

• Monitors referral trends and changes in the outpatient referral process.

• Works with network development team to educate them on market changes and needs of referral sources.

• Adds input in the creation of sales tools.

Assists Program Directors/Leaders in the implementation of the sales/marketing plan in each clinical service line.

• Adjusts program to meet changing community needs.

• Identifies opportunities for new service lines.

• Assists with coordinating MFB physicians and clinical staff for marketing opportunities.

• Attends meetings and gives updates on sales/marketing activities for Mary Free Bed programs.

• Embrace Diversity, Equity and Inclusion, by:

Treating everyone with dignity and respect

Opening more doors to opportunities for underrepresented cultures

Growing talent and people

Evaluating and eliminating disparities

Taking action against injustices, bias and racism

Honoring our differences and how to collaborate

Educating staff, patients and the communities we care for

Restoring Hope and Freedom, together

Customer Service Responsibilities

Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.

Responsibilities in Quality Improvement

Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Essential Job Qualifications

• Bachelor's degree in business, marketing, allied health or relevant work experience.

• Two years of experience in related field.

• General knowledge of healthcare products and services and principles of marketing and sales.

• Demonstrated written and verbal communication skills.

• Requires information management skills to communicate, explain, interpret, and present data.

• Demonstrated ability to work both independently and in conjunction with a team of professionals for problem solving.

• Self-directed and motivated by helping patients receive the best care available.

Preferred Job Qualifications

• Experience in marketing and sales and/or rehabilitation.

• Healthcare sales experience.

Physical Requirements for Essential Job Qualification Levels:

• None (No specific requirements)

• Occasionally (Less than 1/3)

• Frequently (1/3 to 2/3)

• Majority (More than 2/3)

• Physical Demands:

• Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time)

• Able to lift, carry, push, pull, up to 10 pounds occasionally

• Able to sit for the majority of the time but may involve brief periods of time involving walking or standing.

• Able to use keyboard frequently (1/3 to 2/3 of the time)

Remain in a stationary position: _____

Traverse or move around work location: _____

Use keyboard: _____

Operate or use department specific equipment: _____

Ascend/Descend equipment or ladder: _____

Position self to accomplish the Essential Functions of the role: _____

Receive and communicate information and ideas for understanding: _____

Transport, position, and/or exert force: _____

Up to 10 pounds: _____

Up to 25 pounds: _____

Up to 50 pounds: _____

Up to 75 pounds: _____

More than 100 pounds: _____

Other weight: Up to___ pounds _____

Other: _____

Compensation based on experience, starting from $32.05.

The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.

Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.