Desktop Support

TEKsystems
$27.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Jan 07, 2025
Description This role requires a strong tech who will be responsible for performing DMAC duties such as; deployments, moves, adding PC's and printers to the network and changes. They will also be working with users to coordinate moves. They will not be responsible for any user support unless it is a post-move support. Responsibility includes: Inventory/asset management using Remedy ticking system, USMT, and SCCM Deployments/post-deployment support and end user refresh experience Communicate with internal bank LOBs, coordinators and end users Detailed oriented documentation and organization for daily reporting to Management Candidates must be flexible with working evenings and weekend for projects when necessary. Candidates must be reliable and very organized. There will be training provided the first couple of weeks. Techs are expected to be proficient and manage their own ticket portfolios within the first few months. We need a self starter and someone who can keep "find things to work on". This team is very busy and we need someone who can be proactive about finding work instead of having to always be told what to do. Skills Desktop Support, adds, moves, changes, inventory, document, Desktop troubleshooting, Desktop hardware, Printers, Windows 10, Imaging, Active directory, Deployment, Customer service Additional Skills & Qualifications Well spoken, professional in nature, also need to be able to pick up on the technology quickly It will take 4-5 weeks for the background check to clear after the offer is made** 1. Experience with moves, adds and changes, deployments, installations, imaging 2. Large enterprise experience 3. Must be reliable and professional, Must be flexible with working evening and weekends when needed. Experience Level Expert Level Pay and Benefits The pay range for this position is $27.00 - $27.00 * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chicago,IL. Application Deadline This position will be accepting applications until Jan 10, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.