BUSINESS DEVELOPMENT SPECIALIST - PHP, IOP AND OUTPATIENT SERVICES

Hartgrove Behavioral Health System and Garfield Park Behavioral Hospital seek dynamic

Business Development Representatives

In collaboration with the Director of Business Development, you will be responsible for creating demand for the Partial Hopsitalization (PHP), Intensive Outpatient Program (IOP) and Outpatient Program services through the effective application of ethical marketing principles and sales methods. The Business Development Representative presents a positive and professional public image of the services within the community, assists in implementing the programs' strategic sales plan, enhances the brand/image, effectively manages assigned territory and accounts, and works to achieve departmental and service business development goals.

Duties include:

• Assisting with the development of materials and activities promoting the services and programs.
• Analyzing referral trends and admissions data to develop marketing plans.
• Growing patient census by consistently exploring the development of new referral sources and potential referral sources, identifying referral source needs, and delivering services to meet those needs.
• Coordinating program-focused workshops, training programs, and seminars as needed.
• Scheduling outreach meetings with local community resources and market the programs in luncheons, conferences, one-to-one meetings, as well as hosting special events, making presentations, calling on clients.
• Focusing on relationship building and new business development. Maintaining or initiating contact with employees, community members, or clients that need follow-up.

New ideas and strategies are always welcome.

Benefit Highlights:

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

For information about the benefits we offer, please visit UHS Benefits Service Center.

Education: A college degree (Master's preferred) in a healthcare area, marketing, business administration, or related field; or equivalent combination of education and experience.

Licensure: Must have a valid driver's license

Experience: Minimum of two (2) years' experience in health care business development/marketing environment or pharmaceutical sales with measurable results. Knowledge of psychiatric and chemical dependency treatment principles preferred. Business management, public speaking, knowledge of market research and the greater Chicago healthcare community required.

Skills Set Requirements include:

• Customer relationship management - the ability to interview others, penetrate markets, and interface with key organizational leaders to obtain needed information to stay current on the addiction and mental health community needs.
• Conflict resolution - responsible for service recovery and identifying process challenges and using negotiation tactics to encourage resolution.
• Public speaking - concise public speaking skills to present at public and private meetings.
• Marketing - promotional skills to effectively share the Hospitals' message with the local community using engagement and outreach skills and have the ability to connect with a variety of different personalities.
• Administrative skills - MS Office, Excel, CRM, and reliability to provide weekly reporting.
• Writing skills - expert business etiquette in responding to phone, email, and text communication with referral sources.
• The Business Development Representative must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment.