Senior Enterprise Strategic Business Analyst

The Senior Enterprise Strategic Business Analyst provides outcome-focused thinking to frame executable work to reach business and organizational goals. The Senior Enterprise Strategic Business Analyst works with a variety of stakeholders across the enterprise, including members of the Executive Team, Transformation Management Office, business owners, information technology partners and other stakeholders, as well as outside vendors/partners, in order to support the selection and implementation of the appropriate solutions to address identified business gaps.

The Senior Enterprise Strategic Business Analyst will serve as a subject matter expert in various Epic modules and associated functionality, both within and outside of the Transformation Management Office. This position's primary responsibility is to intake and vet enterprise-wide project requests with identified Epic impacts, as well as integration and interoperability with other third-party software solutions and devices. This will involve ensuring effective collaboration across all departments, divisions, and service lines, and will serve to drive the organization's strategic goals and priorities by performing thorough scoping and documentation of business requirements during project intake to support successful project implementation.

This role drives the organization's strategic goals and objectives during the project lifecycle by refining the "what" and "why" of a given initiative and ensures all stakeholders and other resources are included in the evaluation of the initiative. The Senior Enterprise Strategic Business Analyst understands business context and challenges, analyzes, and communicates the project elements across the matrixed organization, and can elicit and articulate the required outcomes of strategic plans and projects. This position is expected to leverage best practice business analysis techniques to identify how to translate strategic plans into actionable projects and serves as an information subject leader to stakeholders in the organization in matters of strategic initiatives and change management.

A successful Senior Enterprise Strategic Business Analyst will have a robust knowledgebase and understanding of the intersection of healthcare operations and information technology, with emphasis and expertise in electronic health record systems and functionality. They will be able to proactively identify opportunities for improvement within and among existing systems and workflows, as well as support implementation of novel solutions and devices into the organization's technology ecosystem by designing and documenting clinical and operational workflows and follow through with effectively translating business requirements to information technology partners to support build. They will be adept at collaborating with a wide array of cross-functional teams, to include varying layers of clinical and operational leadership, information technology partners, and other stakeholders. The Senior Enterprise Strategic Business Analyst will consistently display enterprise-wide thinking and approach to project discovery and will be adept in the identification and communication of all aspects of project impacts. They are intellectually curious, with a strong creative and imaginative prowess to draw robust conclusions from information and various data sources, while maintaining logical objectivity in their analyses.

This position will:

* Partner with clinical and operational leaders and end users to understand goals and requirements for a wide array of organizational initiatives, with emphasis on Epic and solutions/devices that integrate with Epic.

* Conduct research, solutioning, and workflow analysis and facilitate solution design efforts in conjunction with business partners and various internal and external subject matter experts for medium to high complex efforts, focusing on improved efficiencies, best practice, and regulatory requirements.

* Effectively translate clinical needs/workflows to both technical and non-technical stakeholders for optimal outcome.

* Act as a liaison between the organization, IT stakeholders, Epic Proper, and other vendor partners to ensure proposed solution meets the organization's requirements and objectives.

* Effectively identify all impacted resources (clinical, operational, IT/Epic, support services, etc.) are included in discovery efforts to ensure successful project execution.

* Identify organizational priorities across multiple departments, divisions and service lines, and clearly articulate impacts of proposed initiatives and solutions, upstream and downstream impacts, measures of success, risks, resources, and total cost of ownership.

* Balance business needs with technical feasibility, ensuring solutions are sustainable, and provide recommendations on viable solutions for business needs.

* Have a strong background in Business Analysis best practices, including both traditional and agile requirements gathering and documentation.

* Possess excellent verbal and written communication skills and be willing able to present results and status updates to senior staff and other leaders and relevant stakeholders in an articulate and professional manner.

This position does not provide patient care.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Name

Description

Education:

Must have working-level knowledge of the English language, including reading, writing, and speaking English. Bachelor's degree required, preferably in Information Management, Business Administration, Healthcare Administration, computer science, or other related disciplines. Relevant years of experience may be substituted in lieu of degree.

Experience:

* 3+ years in healthcare - Required (5+ years in healthcare - Preferred).

* 5-10 years of experience in business analysis - Required

* 2+ years of experience with EMR/Epic - Required.

* General/global understanding of IT landscape/environment - Required.

* 2+ years of experience with Revenue Cycle and Payors/Health Plans - Required.

* Project management (e.g., Waterfall and/or Agile Framework) and business process improvement (e.g., Lean, Six Sigma) experience - Preferred.

* Accounting/finance experience in healthcare related field - Preferred.

* Familiarity and experience with contracting process (e.g., vendor contracts and SOWs, provider contracts, etc.) - Preferred

* Experience in market analysis or strategic planning - Preferred.

* Clinical and/or direct patient care experience - Preferred.

License(s):

None

Certification(s):

1+ Epic Certification(s) - Required.

1+ International Institute of Business Analysis (IIBA) Certification(s) - Preferred.

Computer / Typing:

Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Use of and proficiency in project management applications (e.g., Workfront, MSFT Project, ServiceNow) - Preferred.