Career Navigator II - I-CAN Program

Goodwill Industries of Lower South Carolina (Palmetto Goodwill)

United States, South Carolina, Myrtle Beach

2754 Agnes Way (Show on map)

Jan 09, 2025

Career Navigation is an evidence-based career coaching model utilized by Palmetto Goodwill since 2017 (The Skilling America Career Coaching Certification) to help program participants gain advancement and living wages. A Career Navigator II provides the following services: conducting employment needs and aptitude assessment, planning for employment, identifying training opportunities, developing a resume, assisting with job searches and applications, assisting with job placement, and providing follow-up.

Essential Duties and Responsibilities

* Demonstrate Palmetto Goodwill's Amazing Customer Experience (ACE) Culture, I-CARE Values, Mission, and Vision in all actions.

* Provide various levels of assistance to program participants.

* Ensure all programmatic metrics are being met.

* Maintain accurate and timely documentation of all services provided and other related paperwork.

* Conduct employment needs assessments with individual program participants to provide desired/required assistance during the job search process. Assistance includes but is not limited to completion and review of job applications, networking with prospective employers, conducting mock interviews, and reviewing and editing resumes.

* Recommend nationally recognized credentialed job training programs based on participant's employment goals

and skill sets.

* Review and interpret current labor market data and helps participants understand what types of careers are in demand.

* Maintain a current job listing/database and provide appropriate job leads to clients.

* Complete employment and financial plan that clearly defines participants' employment and financial goals; gather input from participants and outline what steps are required to meet established goals.

* Provide positive reinforcement for desired behavior and promotes social integration, worker socialization, proper communication skills, and positive work attitudes with participants.

* Provide follow-up contacts to ensure continued placement and sustainability of employed participants; schedules follow-ups at a minimum at "exit," six months and 12 months.

* Develop rapid response action plans to assist participants who experience job losses in finding new employment.

* Enter client information into the appropriate databases, maintain accurate case notes, records program activities, and conducts case coordination as required.

* Work collaboratively with teams to achieve common goals.

* Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.

* Perform other job-related duties as required and assigned.