Clinic Patient Representative - Behavioral Medicine

Christus Health
United States, New Mexico, Las Cruces
3865 East Lohman Avenue (Show on map)
Jan 10, 2025
Description Summary: Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center's operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital's computer system Responsibilities: Monitor the debit and credit of client accounts Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system Resolves client inquires and complaints on institutional billing transactions Perform order entry, registration, and other clerical duties Perform the training of all clerical staff in the proper registration and printing of patient reports Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts Also assists with scheduling patient appointments, answers phones and inform patients of their benefits Also, complete other duties as needed Job Requirements: Education/Skills High school diploma or equivalent. Knowledge of medical terminology desirable. Word processing and computer experience. Excellent interpersonal skills and ability to communicate well. Must be very organized with the ability to perform multiple tasks in a busy environment. Professional medical records documentation and writing skills preferred. Ability to operate 10 key calculators by touch, telephone, computer, copier, and fax machine. Ability to type 40 wpm preferred. Experience Prefer one-year work experience, preferably in a medical office setting Work Schedule: Varies Work Type: Full Time EEO is the law - click below for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.