New 
FT Liaison Support Associate - 6950
 The GIANT Company | |
 United States, Pennsylvania, Carlisle | |
| 1149 Harrisburg Pike (Show on map) | |
 Jan 11, 2025 | |
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Address: USA-PA-Carlisle-1621 Industrial Drive
Store Code: GC - Store Mgrs (2000178) At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community. PRIMARY PURPOSE At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way. The primary purpose of this position is to facilitate communications within the business, including warehouses, stores, vendors, and business leaders, working to resolve any issues or concerns. DUTIES AND RESPONSIBILITIES * Process/facilitate vendor claims/credits on behalf of The GIANT Company Perishable Distribution Center (PDC) * Determine credit approval/denial for PDC credits * Assist stores with interpreting SOPs pertaining to delivery and credit policy and procedures * Send e-mails to stores communicating credit information, schedule changes, missing product information, and late deliveries * Make delivery and/or order transmission changes, where necessary * Assist with add-ons to stores after their transmission time * Compile weekly problem report for shortages, mis-picks, damages, load condition, and late loads * Data entry of audit results of the PDC and vendors * Perform other duties as assigned QUALIFICATIONS * Must be authorized to work in the U.S. * Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner * Must be able to use, or learn to use, the equipment and tools used to perform this job * Computer knowledge and proficiency using Microsoft Word, Excel, and Access * Excellent verbal and written communication skills * Must meet the company performance standards for the job including but not limited to regular attendance. * Customer-oriented attitude PHYSICAL REQUIREMENTS * Shift Hours: Minimum 4-hour shifts or more depending upon business needs * Job Cycles: Continual Max * Stand 0%, Sit 75%, Walk 25% PREFERRED REQUIREMENTS * Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook * Self-motivated with a willingness to take initiative * Work independently with minimal direction/supervision * Education (minimum needed) high school diploma or GED; specialized clerical skills, technical or trade school training * Experience (minimum needed) 1-1 years customer service or office experience The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Job Requisition: 411888_external_USA-PA-Carlisle | |