New 
Manager - Network/Systems Team Lead
 Quadrant, Inc. | |
 United States, Virginia, Ashburn | |
 Jan 13, 2025 | |
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Network/Systems Team Lead Ashburn VA Pay From $105,000 / yr MUST : 8+ years of overall systems and networking experience 5+ solid years of network support experience Experience overseeing and mentoring a team of at least 5 people Experience with Fortinet firewall setup and administration Experience with Palo Alto and Cisco firewall setup and administration VPN setup and administration Dell & Cisco Switch Setup and Administration SolarWinds, PRTG, or Logic Monitor Knowledge Experience with various systems tools to include: QoS, MPLS, VPLS, VLANS, Radius, BGP, OSPF, and TAGGING Exceptional communication skills both written and verbal Strong interpersonal skills to work with both piers and higher and lower-level members of the team Able to provide high level customer service to clients Highly analytical with strong attention to detail Current CCNP certification (other relevant Networking certs may be considered) DUTIES : The ideal candidate will be one of the Leads supporting the Tier I and Tier II internal systems teams overseeing clients systems and network providing maintenance, administration, configuration, troubleshooting and servicing and systems and equipment Assessing and prioritizing tasks, projects and demands to ensure customer satisfaction Designs, Manages and monitors the operational activities of the data/voice/video network, including design, installation, configuration, maintenance, and security Analyzes network functions and evaluates the services provided; develops plan of action and recommendations; identifies milestones and issues to be addressed, and generates reports as required Provides technical leadership and assists in managing and supporting pod members, ensuring that support agents close tickets efficiently, enhance their technical knowledge, and adhere to established processes and procedures Communicate with clients to ensure that processes and procedures are up-to-date and functioning efficiently, enabling support agents to accurately and effectively complete tickets Monitors utilization trends, manages network performance, and assures maximum uptime; performs ongoing analysis, capacity planning, and technical tuning of the network systems to improve performance Designs and monitors VMware infrastructure and united communications (UC) systems, DMZ and Networks Designs, configures, deploys, and maintains network infrastructure components; troubleshoots network to diagnose system problems; identifies, locates, resolves, and repairs problems; installs and configures software upgrades, file sharing, and domain security protocols Computer network domains, technologies, and protocols Networked systems access and security guidelines and procedures Network performance tuning techniques Demonstrable knowledge of routing, switching, firewalls, Unified Collaboration and security technologies Current trends and information sources for managing network systems Project planning and management principles System backup and recovery procedures and techniques Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |