Commercial Training Manager - Trauma and Extremities (Austin, TX)

Commercial Training Manager - Extremities (Austin, TX)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

This position reports to the Director, Commercial Training + Education in the respective franchise, cluster, region, or local market. The primary role of the Commercial Training Manager is to train, equip, and certify the sales force on Smith + Nephew's products, relevant procedural knowledge, surgical / treatment pathways, and necessary selling and planning skills to exceed sales quota and revenue targets. This is a highly skilled role requiring subject matter expertise on Smith + Nephew's portfolio, value propositions, competitive market, clinical acumen, selling skills, and business acumen. Their goal is to equip the rep with the knowledge, skills and behaviors to win in their territory, and certify them to Smith + Nephew standards.

What will you be doing?

• Classroom based training (30%)
• Field based training (40%)
• Deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field based training/coaching. Field based training/coaching will be on an individual or small group basis during territory based field rides, but it could also entail local seminars, workshops and other training events.
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning). Deliver the curriculum as aligned with the Global Commercial Training competency framework, train sales reps on the Smith + Nephew selling process, and aim to accelerate sales readiness and preparedness of the sales force.
• Manage learning events (classroom, webinar, field based, etc.) in the Learning Unlimited and Allego platforms. The position requires advanced skills in facilitation and presentation skills, with emphasis on adult learning principles and interactive learning.
• Collaborate with HR and Sales Management to remediate gaps in performance. This role requires advanced interpersonal leadership skills to work with a broad group of cross-functional business partners (e.g. global content development, leadership coach, local marketing, sales leadership), and will work collaboratively to solve for complex business opportunities related to the franchise.
• Act a mentor and role model for sales reps, and encourage a culture of continuous learning and development.
• Collaborate with Global Content Development team, Global and Regional Marketing, and local business leaders (Sales Leadership/BUDs/Cluster MDs etc.) to collaborate on content creation, aligned to competency model. Tailor globally developed content to meet the needs of the local market.
  

What will you need to be successful?

• Bachelor degree required, Master Degree preferred
• Licenses/ Certifications:Adult Learning, facilitation skills certification (e.g. Bob Pike Certification, Langevin Learning), ADDIE instructional design, Train the Trainer certification (e.g. Pioneer, Lane 4, Langevin), Certified in Smith + Nephew selling and coaching skills
• 5+ years' experience working with Extremities products, preferably in Smith + Nephew or related med device company
• 5+ years working in learning / training related fields
• Travel Requirements: 50-75%
  

You Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.