Solution Area Specialist
 Microsoft | |
 United States, Arizona, Phoenix | |
 Jan 25, 2025 | |
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OverviewWe are looking for a Solution Area Specialist who can Discover and qualify new leads; drive consumption with new and exisiting customers. Identify market and customer needs and collaborate with internal teams to devise solutions to meet those needs. Orchestrate deals across multiple stakeholder groups including partners. Position Microsoft solutions in competitive landscape through research and collaboration; utilize industry expertise to differentiate Microsoft solutions. Develop and manage pipeline for territory and forecasts resource needs; meet with customers on site to deepen relationships and solution development.
ResponsibilitiesIdentify new partners by researching and discussing with partners on customer scenarios, lead conversations, and set up events within Microsoft. You collaborate with the "compete" global black belts (GBBs) to analyze competitor products, solutions, and/or services and implement strategies to position Microsoft against competitors in customer communication. You review feedback reports and coach others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience.Manage the end-to-end business of the assigned territory, conduct forecasting for accounts, and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities. | |