Senior Director, DC Build Services
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 25, 2025 | |
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OverviewMicrosoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world's largest online services.Within CO+I, the strategic Supply Chain team is responsible for establishing a supply chain that can meet the ever-growing growth of the Microsoft Cloud and our customers. We support a portfolio of complex, multi-disciplinary, multi-billion, multi-year datacenter construction and lease projects and operations of those assets. We are looking to fill a critical role of Sr. Director, DC Build Services which will focus on pre-award and post-award contract management excellence on a global basis across all build categories (land, power, DC, etc.). In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesEstablishes the development of multi-year sourcing strategies and protocols at scale for complex projects. Leads the integration of business specifications and sourcing strategies. Leads cross-functional contract negotiations across purchasing categories. Drives business impact by establishing functional standards and procurement performance expectations. Leads partnerships with global stakeholders and suppliers to identify systematic business threats and determine which sustainable elements, alternative solutions, and/or policy changes would optimally mitigate risks at scale moving forward. Negotiates strategic oversight for improving existing, or establishing new, Service Level Agreements (SLAs) and/or defined milestones and deliverables, holds accountability and ownership with a company-wide perspective. Provides high-level negotiation and sets standards across organizations and company. Oversees and leads the pricing and negotiation strategies for the most complex and strategic purchasing categories, develops business groups for optimal cross-functional stakeholder support and business assurance, and broadly fosters internal and external partnerships to negotiate strategic decisions and produce deliverables. Drives the execution of strategies for business engagements between teams and corporate leadership to determine supply strategy at scale. Directs supplier activity and progress across the most complex and strategic accounts and purchasing categories. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance. Compliance Leads partnerships with global stakeholders and suppliers to identify systematic business threats and determine which sustainable elements, alternative solutions, and/or policy changes would optimally mitigate risks at scale moving forward. Champions new policy direction and changes as needed to ensure systematic resolution and remediation of sourcing issues across Microsoft and its partners.Drives business impact by establishing functional standards and procurement performance expectations that define relevant process and compliance success metrics, while also identifying opportunities for improving process efficiency and policy compliance. Applies end-to-end expertise and leverages market intelligence to develop and influence Microsoft-wide channel strategies that optimize for value and enable execution with consistency, accuracy, quality, and timeliness. Leads decision making across organizations to determine optimum strategies for suppliers and partners to increase efficiency and manage costs, and drives accountability and governance for adopting workstream improvements and automation at scale to meet and surpass business expectations. Negotiates and provides strategic oversight for improving existing, or establishing new, Service Level Agreements (SLAs) and/or defined milestones and deliverables, holds accountability and ownership of SLAs with an end-to-end company-wide perspective, and ensures compliance is cascaded down to the business. Strategizes on and communicates SLA terms cross-functionally and/or cross-regionally to internal and external stakeholders. Serves as subject matter expert on the SLA and coaches team members to do the same, manages any escalations related to policy non-compliance, and manages the execution of contingency plans internally and externally as needed. Procurement and Contracts Provides high-level negotiation and sets standards across organizations and company. Addresses unresolved or broadly impactful escalations related to pricing and category management issues and proactively develops strategies to evaluate and drive change in processes broadly across the organization, as needed to ensure teams and/or partners adopt processes that improve the pricing and procurement of goods and services across Microsoft. Manages price and procurement requests and complex pricing issues across purchasing categories to ensure procedural compliance. Provides guidance and clarification on contract execution processes for consistency, accuracy, and timeliness across Microsoft. Provides thought leadership and shares best practices on established methodologies to ensure they are aligned with and influence current and anticipated business outcomes, both internally and externally. Drives accountability for resolving escalated contract delivery issues and monitoring the impact of change orders on contracting and delivers briefings to executive leadership detailing current and projected sourcing contract execution models, anticipated risks, impact models, and contingency plans. Stakeholder Collaboration Drives the execution of strategies for business and industry engagements between sourcing teams and cross-functional corporate leadership to determine supply strategy at scale. Defines multi-year strategies for mature business, identifies opportunities to meet agility requirements, and enables business beyond standard purchase categories and historical spend areas. Develops solutions for highly complex and undefined business areas and purchasing categories and adapts delivery plans with cross-functional leaders. Leads industry and ecosystem engagements, proactively defines communication strategies with leadership teams, articulates business cases to support recommendations, and influences leaders to buy in on sourcing decisions and optimizations that can be deployed at scale. Directs supplier activity and progress across the most complex and strategic accounts and purchasing categories. Leverages corporate strategies to define overall objectives and strategies for supplier management practices to ensure alignment to Microsoft-wide business goals, and shares thought leadership that affects supplier engagement protocols and processes company-wide. Considers broad enterprise engagement opportunities and future supplier and partner innovations, to further optimize for value. Oversees and leads the pricing and negotiation strategies for the most complex and strategic purchasing categories, develops business groups for optimal cross-functional stakeholder support and business assurance, and broadly fosters internal and external partnerships to negotiate strategic decisions and produce deliverables. Drives consensus in the goals and success criteria with stakeholders both internal and external to Microsoft, shares thought leadership and socializes best practices related to negotiation and collaboration to enable teams to execute negotiations with consistent success. Other: Embody our culture and values | |