Technical Services Engineer

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 - all while keeping the heart of "People Build Businesses" alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

Reporting directly to the Manager of Technical Services, the Technical Services Engineer will be providing technical support for customer processes, troubleshooting, and can/end failure investigations directly at customer locations. This engineer will be trained in 2-piece and 3-piece steel can and steel end manufacturing to provide a high level of manufacturing knowledge to the customer.

What you will be doing:

• Follows all company and customer safety protocols and maintains a safe working environment.

• Traveling to customer locations on a regular basis

• Technical/Regulatory knowledge to provide various certifications of steel cans and ends

• Starting customer complaint investigations by gathering samples, all relevant traceability information, and other information as required

• Working with customers to quarantine suspect product while minimizing disruptions to their operation

• Leading or assisting in any sorting or containment activities that are needed at customer locations

• Providing training to customers on steel food cans and ends and double seam evaluation

• Preparing specification documents and other customer communications as required

• Statistical analysis of manufacturing data

• Clear and concise communication of technical details in manner that customers will understand

• Strong interpersonal skills to develop relationships internally with manufacturing locations and externally at customer locations

• Plant and technical project support as required

• Demonstrates Self-Awareness - uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses

• Instills Trust - gains the confidence and trust of others through honesty, integrity, and authenticity

• Interpersonal Intelligence - relates openly and comfortably with diverse groups of people

• Demonstrates Results - consistently achieves results, even under tough circumstances

• Working Conditions: 50-75% travel to customer or internal manufacturing locations

This position is located in Dandridge, Tennessee or Milwaukee or Madison, Wisconsin.

We would love to hear from you if:

• BS in a physical science or engineering field. Food Science, Chemistry, Biology, Packaging, or mechanical/chemical/metallurgical/materials science engineering.

• 2 or more years experience in:

• Industrial or academic laboratory

• Food or personal care products manufacturing

• Food, beverage, or consumer products manufacturing

• Steel, coatings, or corrosion testing/engineering experience

• Strong communication skills

• Microsoft Office suite applications

• Data analysis and statistical analysis capabilities

Compensation:

The annual base salary for this position is below. A higher base salary may be available depending upon experience and qualifications.

Engineer I role is from $67,040 to $75,420.

Engineer II role is from $80,320 to $90,360

Engineer III role is from $100,560 to $113,130, plus an annual target bonus of 7.5% of base salary.

Engineer IV role is from $116,160 to $130,680, plus an annual target bonus of 7.5% of base salary.

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We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.