University Relations - Metrics & Reporting Senior Intern

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Title: University Relations - Metrics & Reporting Senior Intern

*This ten-week paid internship is located in Chicago, IL*

What Are Your Responsibilities?

This position is responsible for actively participating in an internship program that leverages your skills, knowledge and capabilities while exposing you to different methodologies and tools. This role will work closely with cross-functional teams and is responsible for helping develop and deliver data automation projects and develop creative "real world" solutions. The intern will also be responsible for learning specific aspects of the processes, programs, and technology. Additional project support, administrative tasks, and ad hoc requests to support business needs.

• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned.
• responsibilities and perform special projects as required or requested.
• Create a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future.

What Do You Need To Be Successful?

• Understanding general Python syntax, basic programming concepts, and fundamental data structures like lists, dictionaries, and schemas is a plus.
• Previous Tableau data visualization skills a plus.
• Experience with Analytic Platform solutions is a strong plus (Adobe Analytics, Google Analytics, Tableau, Microsoft Power BI)
• Knowledge of digital (web, mobile and voice) analytics and tracking methodologies is a strong plus.
• Understanding of data visualization techniques is a strong plus.
• Familiarity with rich qualitative data is a strong plus.
• Understanding of the process of synthesisand synthesizing data is a strong plus.
• Ability to synthesize qualitative research findings is a strong plus.
• Experience in either inductive or deductive researchis a strong plus.
• Experience analyzing metrics to help measure the performance of design and performance of experiences.
• Ability to identify opportunities to enhance experiences based on pastresults.
• Ability to communicate between multiple teams and craft data-driven experiences with a human focus.
• Experience creating research plans that can help inform business and design decisions.
• Demonstrated interpersonal skills including clear and concise verbal and written communication.
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.)

What Are the Requirements You Must Meet?

• Pursuing a master's degree in Design, HCI, Social Sciences, Data Analytics, Data Science, Information Technology, or Information Security, other related or higher degrees may be considered.
• Graduation date between December 2025 and June 2026
• A minimum GPA of 3.0/4.0
• Availability to work 10 weeks during the summer (June 2025 - August 2025).
• Unrestricted authorization to work in the United States (currently, we are not offering this program under OPT or CPT and are not sponsoring work visas for this role)
• Experience collaborating with a design team or technical team.
• Experience in quantitative or qualitative research (see preferred qualifications) conversant with both types of research.

What Does the Internship Program Entail?

• Formal Intern Orientation to build business and industry acumen
• Challenging real-world hands-on project
• Weekly networking opportunities among interns and company leaders
• Professional development workshops
• Business Resource Group involvement
• Volunteer activities

We encourage people of all backgrounds and experiences to apply. Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.