Intern - Professional Services Admin

eClinicalWorks, LLC
United States, Massachusetts, Boston
Feb 05, 2025
Description We are eClinicalWorks. We are a privately held leader in healthcare IT, providing comprehensive, cloud based EHR/PRM solutions to medical professionals worldwide to improve workflows and reduce the risk of physician burnout. We care. We are committed to positive change. And that's where you come in. Do you value creativity and innovation? Great, so do we. At eClinicalWorks, we share a passion for improving healthcare through dedication, education, and teamwork. Everyone has that one thing they're really good at. We value your talent and want you to join our fast-paced, fun, and culturally diverse environment. Ready to make a difference? Apply today. Intern - Professional Services Admin: The Professional Services Admin - Intern is responsible to interact with clients and diverse group of colleagues for coordinating and administering all types of services by maintaining projects, activities of varying complexity, reporting, for the Professional Services team. Responsibilities Assists in creating performance Reports, QA Report, Perform Analysis on Case SLA/Invalid movement, booked Trainings (by Specialty/POD) Team Audit - following processes such as time tracker blocks, Task documentation consistency, Assist with internal coordination of tasks such as new hire classes and the instructor's schedules (to help offload current coordinator) Required Skills Strong proficiency in MS Excel, Word & PowerPoint Able to collaborate with cross-functional teams Strong verbal and written communication skills Solid organizational skills, including multitasking and time-management Strong analytical skills Adheres to all company policies and mandatory compliance protocols as required by eClinicalWorks eClinicalWorks is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences that bring us together and help create a healthy world. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)