Technical Marketing Engineer - AI Workloads & Vertical Solutions

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

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Technical Marketing Engineer - AI Workloads & Vertical Solutions

THE TEAM:

AMD's Data Center GPU organization is transforming the industry with our AI based Graphic Processors. Our primary objective is to design exceptional products that drive the evolution of computing experiences, serving as the cornerstone for enterprise Data Centers, (AI) Artificial Intelligence, HPC and Embedded systems. If this resonates with you, come and joining our Data Center GPU organization where we are building amazing AI powered products with amazing people.

THE ROLE:

AMD is unwavering in our dedication to delivering an exceptional customer experience. We understand that ease of use and responsive customer support are essential to achieving this objective. As a valued member of the Technical Marketing Engineering (TME) team within AMD's Data Center GPU & Accelerated Processing Product Management organization, your role is pivotal in shaping and enhancing the entire customer journey-from the initial point of contact to development and mass production.

You will be entrusted with the crucial task of ensuring that our customers can hit the ground running by providing clear and straightforward information about our products. This will involve delivering comprehensive technical collateral through engaging presentations and videos aimed at educating our partners and customers. Your expertise will bridge the gap between detailed documentation, ensuring users not only comprehend the content but also apply it effectively to optimize and deploy their AI workloads using AMD's leading-edge GPU technology.

THE PERSON:

Are you a technology enthusiast who loves to evangelize the latest technology with an engineering or programming background? Do you excel in hands-on demonstration and have a history of equipping customers with the skills to maximize their use of AI technologies? If you are looking to grow and thrive on creating crystal-clear technical content and educating others, your place is with us. We're looking for someone who is not only curious about the latest tech but also a storyteller, eager to translate technical details into compelling tutorials, guides, and workshops to enhance our customer and partner experience.

RESPONSIBILITIES:

• Design and deliver compelling training workshops - transforming technical collateral into presentations, videos, and live demos that resonate with our partners and customers.
• Develop hands-on demonstrations that clearly illustrate the use and benefits of AMD's data center GPU solutions in real-world AI applications or targeted vertical segments.
• Keep current with the latest advancements in AMD software and hardware, ensuring all training materials reflect up-to-date features and best practices.
• Solicit and incorporate expert feedback to fine-tune workshop content, ensuring it meets the evolving needs of our customers and partners.
• Design and manage a comprehensive library of technical materials, including manuals, guidebooks, application notes, and READMEs, to support and educate our customers on AMD's data center GPU solutions.
• Develop a deep understanding of the pain points a developer may experience when using AMD GPUs and deliver documentation that speaks to this audience and removes barriers to deploying our AI accelerators
• Proactively gather and integrate feedback from technical experts to ensure documentation meets real-world application and customer requirements.
• Lead by example to improve the team's technical documentation capabilities, mentoring colleagues to achieve documentation excellence from initial development through to release.

KEY SUCCESS FACTORS & COMPETENCIES

• Exhibit a relentless curiosity in technological advancements, coupled with the capacity to distill complex concepts into easy-to-understand communication.
• Be an exemplary communicator - clear, concise, and engaging - infusing integrity and transparency into all forms of interaction.
• Harness your passion for education to elucidate, enthrall, and empower your audience, whether it's through writing, problem-solving, or live interaction.
• Adopt a 'customer-first' ethos, continually striving to not only meet but exceed customer expectations and be proactive in resolving issues to deliver a superior service experience.
• Display proficiency in presenting technical information and feel comfortable stepping into the spotlight in a customer-centric environment, thriving in the dynamic expanse of a large organization.

PREFERRED EXPERIENCE:

• Bring a wealth of experience to the table in running and optimizing AI workloads with GPU or AI accelerators at scale.
• Show off your programming prowess in Python & C/C++, adhering to the highest standards of software design practices.
• Demonstrate familiarity with documentation construction for software using tools like Read the Docs, MarkDown, and Jupyter Notebooks.
• Have a proven track record of writing both explanatory and procedural content tailored for technical audiences.
• Be well-versed with the suite of Microsoft Office, Adobe Acrobat, and other utilities pivotal in crafting and distributing customer documentation and training resources.
• Boast hands-on experience with GPUs, FPGAs, or other machine learning accelerators, including a solid understanding of HIP, CUDA, ROCm, or OpenCL.
• Possess a history of engagement with customers in high-tech sectors, particularly within hyperscale datacenter or high-performance computing (HPC) landscapes.

ACADEMIC CREDENTIALS:

• BS in Computer Science, Computer Engineering, or Electrical Engineering required. MS or PhD a plus.

LOCATION:

• Santa Clara, CA or remote. While this position allows for remote work, candidates located in Santa Clara, CA area are preferred for this role. Additionally, candidates based near AMD primary office locations of Austin, Vancouver, or Toronto will also be given priority.

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At AMD, your base pay is one part of your total rewards package. Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD's Employee Stock Purchase Plan. You'll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.