Vx Operations Director
 GlaxoSmithKline | |
 United States, Massachusetts, Cambridge | |
 Feb 13, 2025 | |
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Site Name: USA - Massachusetts - Cambridge
Posted Date: Feb 13 2025 The Business Operations Director serves as an independent contributor, collaborating with the aligned business leader(s) to drive operational excellence and support the company's growth and success. They will function as a dynamic and influential, challenging partner, orchestrating, organizing, and expediting key operational activities within Vx/ID R&D essential to execute the Vx/ID R&D strategy at pace and with required focus. This exciting role will be at the heart and soul of the new Cambridge Park Drive campus which will fully open in 2025. This location is an R&D site where both Pharma and Vx/ID will be located together with new facilities and new ways of working. The Business Operations Director will be accountable for working with the Vx/ID R&D leaders that are based at CPD along with other Boston sites where Vx/ID R&D maintains a presence Job Description: This role is pivotal in implementing the function's strategy to deliver medicines and vaccines to patients. You will improve the function's performance by implementing efficient and effective operational processes, supporting acceleration initiatives, and driving key projects. This role is also key in enhancing operational efficiency and promoting collaboration and alignment among GSK sites in the Greater Boston area. As a highly motivated professional with strong agile learning skills, you excel at bringing clarity and structure to ambiguous situations and identifying opportunities for improvement to drive operational excellence and support effective decision-making. In the role of Business Operations Director, you will provide strategic advice to the senior leader(s) of your assigned business area(s). You are responsible for ensuring focus and efficiency while maintaining high-quality outcomes. By networking across Vx/ID R&D, and other relevant R&D functions, you will collaborate with peers and stakeholders to maximize impact. Your strong critical thinking skills will enable you to challenge existing practices thoughtfully, promoting continuous performance improvement for both your team and business areas. Key responsibilities include leading the implementation and monitoring of department strategies and operational plans, and organizing to ensure the leadership team operates effectively and achieves high performance. This includes support to the LT in driving effective resource and risk management. The role also involves leveraging data and technology to achieve operational excellence by employing advanced tools and systems that streamline processes, enhance productivity, and maintain quality. By integrating automation, data analytics, and digital platforms, you will optimize processes, reduce errors, and make well-informed decisions to foster continuous improvement and innovation. Responsibilities: This position offers you the opportunity to take charge of critical activities that ensure the smooth operation of various business segments, while working closely with other key stakeholders. These responsibilities include some of the following activities (not exhaustive): * Actively plan, facilitate, and participate at Leadership Team meetings to ensure delivery of strategic and operational line needs. * Translate team thinking into a sound and effective strategy. * Partner with leadership team to develop and facilitate the execution and monitoring of the team's objectives. * Implement framework to monitor business performance, leveraging enterprise thinking and solutions with broad impact. * Partner with finance and resource management leads to enhance the accuracy of forecasted demand versus actuals. Collaborate closely with the resource management lead to ensure that the comparison of resource tracking and forecasts versus demand is a regular agenda item in leadership team meetings. * Challenge the business line to collect accurate EFT data by conducting monthly reviews with your leadership team. Success criteria include achieving a specified percentage of project direct work. * Facilitate and ensure that each business line conducts quarterly risk management meetings. Promote a positive approach to risk management within the business, and if necessary, raise awareness of any risks needing escalation to the Vx/ID RDLT. * Have an innovative approach to improve how things get done, simplify and drive change to allow the business to perform as effectively as possible. * Own and manage complex projects and activities from first plans to final delivery. Key behaviors include: * Navigate people, perspectives, and processes with sensitivity and emotional intelligence. * Demonstrate excellent communication and interpersonal skills, with the capability to work effectively with diverse teams and stakeholders. * Possess strong analytical and problem-solving skills, with the ability to make data-driven decisions. * Facilitate discussions to reach decisions, challenge the status quo, and confidently ask tough questions. * Offer leaders thought partnership, an independent viewpoint, and respectful challenge to drive effective business processes. * Provide guidance and practical, pragmatic support on operational issues. * Drive business performance and use data analysis as required. * Apply excellent judgment and relevant experience to a constantly changing set of challenges and opportunities, both large and small. * Regularly resolve ambiguous problems and challenges to enable effective solutions. * Be self-directed and highly motivated, understanding where to focus efforts to achieve the most significant business outcomes. * Exhibit curiosity and the ability to engage at all levels within and outside the business line, creating a broad and alternative perspective for the teams they support Why you? Basic Qualifications: * Bachelor's Degree (or equivalent) required with minimum of 7 years of vaccines and pharmaceutical experience. * 3+ years' experience in a business operations role (or similar) supporting a senior leadership team within a vaccine and drug development organization. * 3+ years project leadership and management skills. * Experienced in change management approaches on a range of projects / programs at multiple organizational levels including VP level and above. * Experienced in creating/using data analytics to drive performance. Preferred Qualifications: * An experienced business operations professional with vaccines R&D experience * Advanced Degree, preferably in sciences or Business Administration Why GSK? Our values and expectations are at the heart of everything we do and form an important part of our culture. These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork. As GSK focuses on our values and expectations and a culture of innovation, performance, and trust, the successful candidate will demonstrate the following capabilities:
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/ | |