Cisco Collab Engineering Intern

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

OneC1 is seeking a motivated and detail-oriented intern to join its Cisco Unified Communications team. This internship provides an opportunity to gain hands-on experience with Cisco UC technologies while working alongside experienced engineers. The ideal candidate is eager to learn, passionate about technology, and looking to develop foundational skills in unified communications and collaboration solutions.

The Cisco UC Intern will assist with deployments, troubleshooting, documentation, and other tasks supporting both on-premise and cloud-based UC environments. This role is designed to provide exposure to real-world projects and customer environments while fostering technical growth.

Essential Functions

Assist in the deployment and configuration of Cisco Unified Communications solutions, including Webex Calling, Unified Communications Manager, and related technologies.
• Support engineers in troubleshooting and resolving technical issues.
• Participate in documentation efforts, including network diagrams and system configurations.
• Learn and apply fundamental networking and collaboration concepts in a hands-on environment.
• Develop positive working relationships with internal teams and external customers.
• Manage assigned tasks to meet deadlines and project requirements.

Required Qualifications

• Currently pursuing a degree in Computer Science, Engineering, Information Technology, or a related field.
• Basic understanding of networking concepts (e.g., IP addressing, VoIP, SIP).
• Strong organizational and time management skills.
• Effective verbal and written communication skills.
• Ability to work both independently and as part of a team.
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Visio (preferred but not required).

What You'll Be Doing

• Gaining hands-on experience with Cisco UC technologies in real-world environments.
• Working closely with experienced engineers to build technical skills and industry knowledge.
• Supporting migrations, upgrades, and troubleshooting efforts for Cisco UC solutions.
• Documenting configurations, project details, and technical solutions for future reference.
• Learning best practices for deploying and managing UC systems.

C1 BENEFITS

* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf