Steve & Kate's Traveling Camp Director

Steve & Kate's HQ provides the designs, and you provide the management and implementation. Unlike most of our directors, you will support multiple locations and HQ functions, and if a location needs some additional TLC, you'll travel to that region and provide an extra set of hands. You may even spend the rest of the summer as the director on site if our current director is unavailable due to unforeseen circumstances. While things work a little differently for this role, here are our operations basic:

HQ designs and manages: activities and custom products, onboarding and payroll systems, budgeting tools, proprietary software, marketing resources, procurement and logistics systems, and training modules based on 40 years of expertise.

You MAY manage: recruiting, hiring, training, and leading your local team, executing critical compliance and administrative processes, building relationships with parents and children, site logistics, local marketing events, other stuff that comes with managing a business, and of course, the day to day at camp (including break camps). Regional Traveling Directors will manage up to 3 locations.

How do you know if you're the right candidate?

• Are you open to relocating for up to 12 weeks at a time (including shorter amounts of time during break seasons).

• Are you willing to go anywhere in the country where we operate (of course, accommodations and travel will be on us). Regional directors are more likely to stay local.

• Are you up for the challenge of managing a team that a colleague assembled for you?

• Do you appreciate and agree with empowering kids (and adults) to take risks and make their own choices?

• Would picking up the phone to strike up a conversation with business managers, school administrators, potential staff, and prospective families you've never met fit within your comfort zone? If not, are you willing to stretch?

• Do you have the stamina to keep up (literally) with 4-12 yr. olds bursting with energy and creative potential? And, if needed, can you bench press a kindergartener (or at least lift up to 40lbs.)?

• Are you committed to helping us keep our staff and customers safe from COVID? We currently require that staff and kids undergo temperature checks and other health measures like wearing masks. We will also ask you to keep everyone safe by complying with any federal, state, and local laws and regulations regarding COVID-19, both in your personal and professional life.

Essential Functions/Responsibilities

• Responsible for all stages of the employee life cycle for seasonal teams of up to 30: attraction, recruitment, onboarding, development, retention, and separation.

• Traveling manager responsible for all facets of a day camp that runs 9-10 weeks, with an average of 150 campers per day generating 6-7 figure revenue; also responsible for managing other holiday break programs and pop-up child care events at school and day care facilities in their community.

• Handles crisis, emergency, behavioral and medical response as needed when issues come up at camp or in other childcare settings.

• Manages all customer contact for their programs, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.

• Develops relationships with local schools, PTAs, businesses and other organizations to create promotional opportunities for the camp by offering cash, in-kind donations and camp services / programming in exchange for marketing.

• Leads online and in-person promotional events and presentations for prospective families regularly throughout the pre-season.

• Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their locality.

• Manages a six-figure budget for personnel, food and programming.

• Oversees all logistics and inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.

• Manages relationship with host school that rents out facility where camp runs; also responsible for overseeing janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.

• Negotiates terms and manages relationships with local vendors that provide food and programming for their camp.

What we hope you will bring to this role:

• At least 24 years of age with a high school diploma or GED required

• Bachelor's Degree preferred

• At least two prior seasons of administrative or supervisory experience in an organized camp or in a summer program working with children

Additional Job Requirements

• Past management or leadership experience is required; experience hiring and managing teams of 5 or more is preferred

• During camp programs, Director is expected to be on-site. When camps are not in session, most planning work can be done from home, but Directors are expected to be actively marketing, recruiting staff and promoting camp in their community (as defined by a 15 mile radius from their host school location).

• On-site management at camp can be physically demanding, with extended periods of time on your feet, outside and occasional activity requiring physical exertion.

• Candidates who meet the ACA standard of being at least 25 years old are preferred.

• Directors will be expected to run programming throughout the year when school districts are not in session.

The salary range for this position is $70,000 - $72,100.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA)and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.