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Standardization SME

Maersk Agency USA, Inc.
parental leave, paid time off, 401(k)
United States, Pennsylvania, Oakdale
210-230 Crown Court (Show on map)
Apr 01, 2025
About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

If you are seeking to be a part of a family, this is the place for you!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

Summary:

The purpose of the Standardization SME role is to drive and support a standardized approach to Operational Excellence across the MGF organization. The role will be crucial to drive standardization, optimize the MOS, improve metrics (page0 and input) including data products, drive network optimization initiatives and other Operational Excellence efforts.

Location: Fully Remote

Essential Duties and Responsibilities:

  • Drive standardized Operational Excellence across the Regional MGF Operations organization to ensure process alignment, standardization and network optimization
  • Continuously ensure that page 0 and input metrics for the MGF operations organization is up to date and represent reality
  • Own the OPEX piece of MOS to support the teams locally and ensure that we move in a direction of structurally solved challenges rather than firefighting
  • Support the different regions in the network with adopting new tools, processes and guidelines
  • Identify and provide requirements across Regional MGF for data products to support the different user-groups and ensure adoption of new data products
  • Collect feedback from Communities, SMEs etc. to ensure that the engagement model is continuously improved
  • Support the Learning and Development lead in identifying core capabilities for our teams across MGF
  • Upskill the organization based on co-created competency assessment with leaders, which is aligned with the overall capability matrix
  • Drive key operational improvement processes at Stations and HUBs
  • Support communicates in building communication plans for transformation roadmap & change load
  • Own Linehaul and Stations network optimization and expansion design
  • Own Cartage optimization, establish framework to measure and performance management structure as part of MOS

Accountable for:

  • Process and System Optimization
  • Process and System Design
  • Continuously improve the role charts/capabilities/competencies across TbM CD
  • Cross-Product Subhauler Management
  • Cross-Product Driver Management
  • Compliance Audit - SOPs, KPI, Revenue recognition timeliness

Required Skills and Experience:

  • A minimum of 8 years experience in the industry
  • Able to drive change management
  • Not afraid of challenging status quo and senior stakeholders
  • Experienced facilitator
  • Data driven approach
  • Hands on Lean experience
  • Able to lead without authority
  • Possess a can-do attitude and can drive results
  • Team oriented and actively involved in team engagement across different locations
  • Understand outcome and input metrics
  • Can create followership

Company Benefits:

Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!

Pay Range:

$84,600-$92,500

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

#INDEED

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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