Senior Business Manager - Technology Risk Management

As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Technology Risk Management (TRM) is a small organization that packs a big punch. The professionals in TRM are trusted experts who oversee thousands of developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. We also influence products, tooling and best practices through our budding Center of Excellence (CoE).

In this CoE role, you will drive our Emerging Risk Incubator and partner with accountable executives and product owners to evolve their offerings with transformational changes. You will help translate business requirements into product language and liaise with Enterprise product teams to deliver both prototypes and product upgrades. You will perform ROI analyses and examine impact to Capital One's risk oversight value stream to enable prioritization. You will coordinate messaging, socialize enhancements, and run roadshows to maximize alignment and awareness with very senior stakeholders in our Technology, Cyber and Product risk organizations. In partnership with the office of the Chief of Staff, you will help deliver on TRM strategic goals and Key Results as directed by the Chief Technology Risk Officer (CTRO). Fun stuff!!

General Responsibilities:

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation

• Product: Develop and implement new product and optimization strategies for various technology risk oversight, aggregation and analytics products; lead product level modeling/analytics

• Execution: Coordinate across the lines of business to manage and sequence delivery of strategic intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

• Leadership: Demonstrate strong leadership qualities which will include coaching and mentoring associates throughout the organization to develop and retain talent at Capital One

• Strong business judgment, partnership and integrity: Candidate should be a tenacious decision maker, able to exhibit sound judgment in consideration of different viewpoints. While partnering with other associates and teams, should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

• Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Can effectively pitch a product or concept.

• Clear results orientation: Display an intense focus on achieving both short and long term goals, should be able to drive and execute an agenda in an uncertain, gray space and fluid environment. Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

• Previous consulting or tech product management experience is a plus

Basic Qualifications:

• Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years of experience in quantitative analysis

• At least 2 years of experience in qualitative analysis

• At least 1 year of experience in people management

• At least 1 year of experience in project management

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 5+ years of experience in quantitative analysis

• 5+ years of experience in qualitative analysis

• 2+ years of experience in people management

• 2+ years of experience in product development

• 2+ years of experience in strategic consulting

• 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).