Sales Director - IT Services (Quick Service Restaurant Segment)

Harman
life insurance, sick time, long term disability, tuition reimbursement
United States, Michigan, Novi
Apr 01, 2025
Description & Requirements About the Role We are seeking an experienced and highly motivatedSales Directorto drive sales and business growth for IT services within theQuick Service Restaurant (QSR)segment based in USA. The ideal candidate will have aproven track record in sales, established relationships within the QSR industry, and a deep understanding of restaurant technology, includingpoint-of-sale (POS) systems, inventory management, kitchen and makeline automation, and store operations. The ideal candidate should also understand and have sold IT & engineering services for Customer Engagement & Loyalty Programs, Customer Data Platform, e-Commerce and Digital Ordering Platforms and Apps, third-party delivery integrations, and key restaurant analytics & business intelligence tools / technology. What You Will Do As Sales Director for QSR, you will have following key responsibilities: Develop and execute a strategic sales plan to grow revenue in the QSR segment. Identify and build strong relationships with key decision-makers, includingfranchise owners, IT leaders, and operations executiveswithin QSR brands. Drive sales of IT services and technology solutions, such asPOS systems, inventory and supply chain management, kitchen display systems (KDS), makeline automation, and other store operation technologies. Drive sales of IT & engineering services for Customer Engagement & Loyalty Programs, building / maintaining Customer Data Platform, e-Commerce and Digital Ordering Platforms and Apps. Collaborate withtechnology, marketing, and customer success teamsto align sales efforts with product offerings and client needs. Conductmarket research and competitor analysisto identify opportunities for growth and differentiation. Lead contract negotiations and ensure customer satisfaction throughout the sales cycle. Represent the company atindustry events, trade shows, and conferencesto enhance brand visibility and network with key stakeholders. Provide regular sales forecasts, pipeline reports, and insights to senior leadership. What You Need to Be Successful You need to have 15+ years of sales leadership experience in IT services, software, or technology solutions within the QSR industry. Established network and relationships within the QSR segmentwith a proven ability to open doors and close deals. Strong understanding ofrestaurant technology solutions, includingPOS systems, inventory management, makeline automation, and store operations technology. Experience working withfranchises and multi-unit operatorsis highly preferred. Exceptionalnegotiation, presentation, and communication skills. Ability totravelas needed to meet clients, attend industry events, and drive business growth. Bonus Points if You Have Master's degree in business, Sales, Marketing, or a related field What Makes You Eligible Proven track record of sales in the QSR segment What We Offer Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development #LI-MN2 Pay Transparency $ 161,250 - $ 236,500 Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission. Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled. Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply