Enterprise Director, ERP & Applications Development

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Director of ERP & Applications Development reports to the Chief Information Officer
• Located in either Chicago, (Bedford Park) or Lewisville Texas
• Extensive expertise in JD Edwards required
• Full-Time
• Hybrid
• 20%-30% Travel required

The Director, ERP Applications, is responsible for the strategic leadership and execution of ERP solutions for Trimark, a national leader in restaurant supply and provider of food service supplies and equipment. The ERP solutions support TriMark's core business operations and enable digital connectivity. This includes ensuring solutions remain aligned with the strategic requirements of the business. This position is also responsible for managing and developing the team of IT professionals who support those applications.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Strategic Leadership:

• Translate business strategies, initiatives, goals and objectives into projects and/or proposals.
• Drive the delivery of ERP projects that enable the divisions/ Service Lines to drive rapid customer acquisition and expanded revenue growth

Team Leadership and Talent Development:

• Create a high performing ERP organization by developing and attracting talent, as well as mentoring, coaching and developing up-and-coming leaders.
• Drive talent development initiatives to enhance the skills and capabilities of the ERP & Applications Development team.

ERP Strategy and Implementation Oversight:

• Drive standardization of business processes and service offerings across the global organization; lead the development and communicate application standards, controls and guidelines.
• Translate technical concepts and break down complex business problems into easily understandable communications - visual, written and verbal that can be understood by less technically oriented stakeholders, including senior executives.
• Own and drive the JDE ERP governance process including Project Approvals. SLAs, Issue Resolutions and Priority Setting

Applications Development Management:

• Direct the end-to-end development and maintenance of applications, ensuring the delivery of high-quality, scalable, and innovative software solutions.
• Implement and promote best practices in coding standards and development methodologies.

Project Portfolio Governance:

• Govern the strategic planning and coordination of the ERP and applications development project portfolio.
• Collaborate with project managers and stakeholders to ensure successful project delivery within established timelines and objectives.

Quality Assurance and Compliance:

• Implement and oversee robust quality assurance processes to ensure the reliability and excellence of software applications.
• Ensure compliance with industry standards and best practices in ERP and applications development.

User Support and Training Oversight:

• Own and drive the JDE ERP governance process including Project Approvals. SLAs, Issue Resolutions and Priority Setting
• Manage vendor relationships / metrics: create SOW, resource acquisition, establishing metrics.
• Financial management of department, projects and resources.
• Ensure that all project commitments are met or exceeded.
• Remain up to date with technical and industry developments.

Technology Roadmap Development:

• Contribute to the development of the organization's overall technology roadmap, ensuring ERP and applications align with broader technological objectives.

COMPETENCIES:

• Exhibit exceptional leadership skills with a proven ability to lead and inspire a diverse team.
• Communicate effectively, both verbally and in writing, to convey technical concepts and strategic visions.
• Demonstrate exceptional problem-solving skills, focusing on optimizing complex software applications.
• Provide strategic oversight for second-level user support, addressing inquiries and troubleshooting issues.
• Govern the strategic planning and coordination of the ERP and applications development project portfolio.
• Develop and drive the strategic direction for ERP systems and applications development, aligning with organizational goals.

QUALIFICATIONS & EXPERIENCE:

• 10+ years implementing and/or managing JD Edwards ERP solutions,
• 10+ years leading and developing a high performing IT team
• 7+ years' experience with financial management and/or supply chain management with deep understanding of financial processes
• 7+ Project Management experience.
• Solid understanding of the application development lifecycle
• 5+ years' experience with systems and process transformations
• 5+ years' experience with procure to pay/order to cash process
• 5+ years' experience with EDI and data integration platforms
• Infor M3 Certified.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

• Chicago, IL, USA
• Lewisville, TX, USA