New

International Practice Assistant-Arabic

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Boston
15 Francis Street (Show on map)
Apr 01, 2025
Performs administrative functions to support smooth and efficient service to International Patient Services patients. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient orientation including patient itineraries and way finding, Essential Functions: - Perform routine administrative and clerical duties including patient registration. - Greet and assist patients. - File materials in patient folders, and print appointment schedules. - Process and scan documents to patient medical record/LMR. - Open and distribute mail or faxes. - Type forms, records, schedules, memos, etc., as directed. - Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy. - Monitor patients in waiting room and responds to any needs for information. - Assists in patient flow processes. Education: High School Diploma or Equivalent required Associate's degree preferred Experience: 1 year of healthcare office experience required Knowledge, Skills and Abilities: Basic Proficiency with all Office Suite. Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. M-F Eastern business hours onsite required. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.