Environmental Services Supervisor - Tri Delta Place

Position Summary:

Reporting to the Operations Manager, Environmental Services, this position is responsible for supervising Lead Attendants and Attendants to maintain established work schedules and provide a clean, safe, and aesthetically pleasing environment. The role also ensures adherence to infection control practices, manages internal moves and setups for special meetings and conference room requests during the assigned shift, and applies sound management and human relations practices.

Shift:Monday-Friday, 9:00 a.m. - 6:00 p.m., with rotating weekends (7:00 a.m. - 3:00 p.m.) and holidays.

Job Responsibilities:

Department-Specific Requirements:

• Directly supervise Environmental Services personnel.

• Supervises, instructs, trains, and motivates housekeeping staff to maintain a clean, safe environment.

• Ensures proper training of attendants in Environmental Services cleaning techniques and the use of equipment and supplies.

• Enforces adherence to departmental and hospital policies and procedures.

• Approvescheduled time off based on departmental needs, including vacation and holidays.

• Reviews and processes bi-weekly payroll and addresses any discrepancies.

• Provides job coaching and conducts annual performance evaluations for Lead Attendants and Attendants.

• Counsels, disciplines, and recommends suspension or termination of staff as needed; authorized to suspend staff in the absence of management or during off-shifts.

• Completes daily and weekly quality assurance reports and reviews findings with the Operations Manager.

• Participates in recruitment efforts, including interviewing candidates and making hiring recommendations.

Operational Coordination:

• Coordinates the activities and functions of the Environmental Services department within assigned areas to ensure consistent customer satisfaction.

• Demonstrates daily knowledge of policies, procedures, chemicals, and products used in assigned areas.

• Inspect the hospital daily for compliance with departmental, hospital (infectious diseases), and JCAHO cleanliness standards using prescribed inspection forms.

• Coordinates routine personnel activities and projects to meet departmental needs.

Resource and Budget Management:

• Assists in maintaining the Environmental Services budget, including capital and staffing costs.

• Verifies personnel hours for payroll purposes and discusses any discrepancies with employees.

• Coordinates the ordering and distribution of cleaning and disposable supplies.

• Ensures inventory levels are appropriate and notifies the manager of deficiencies.

• Initiates work orders for general equipment and facility maintenance.

• Reviews supply lists to ensure accuracy and that unused supplies are returned to the storeroom.

Other Duties:

• Conductdaily equipment inspections to ensure cleanliness and preventive maintenance.

• Supports budgetary goals through cost containment and operational efficiency.

• Document productive and non-productive personnel hours and take corrective action when necessary.

• Participates in the hospital's fire and disaster response plans.

• Maintains a positive and cooperative attitude toward staff, visitors, patients, families, and vendors.

• Performs other duties as assigned.

• Maintains regular and predictable attendance.

Minimum Education and/or Training:

• A high school diploma or equivalent is required.

• Preferably one year of post-secondary education in Management, Business Administration, or a related field, and/or exposure to leadership training and responsibilities.

Minimum Experience:

• At least two years of Lead Attendant or supervisory experience.

Physical Demands and Working Conditions:

The physical demands described here represent those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regularly required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, talk, hear, climb, balance, stoop, kneel, crouch, crawl, and smell.

• Must frequently lift and/or move up to 50 pounds.

• Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Frequently exposed to dust particles, cleaning chemicals, and pathogens.

• May be required to wear personal protective equipment and handle exposure to blood and other bodily fluids.

• May be exposed to vibrations from equipment or surfaces.

• The work environment is usually loud.

• Must comply with all applicable federal, state, and local health and safety regulations.

• Must be able to move throughout the work environment, accessing surfaces and equipment at various heights.

St. Jude is an Equal Opportunity Employer