Registrar Systems Analyst - #000221

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

The primary location of this position is on-site at the Cullowhee, NC campus. This position is exempt from the State of North Carolina Human Resources Act ( EHRA).

Working under the guidance of the Associate Registrar, the primary purpose of this position is to oversee, plan, manage, and assess the system-readiness of core functions in WCU's Enterprise Resource Planning system (Ellucian Banner) and its increasingly complex and evolving integrated software solutions.

This includes reading regular Banner release notes and disseminating relevant information to staff about features that need to be tested and/or implemented. In addition to supervising a staff of two, this role works with departments and campus units to identify and troubleshoot problems; maintains system validation tables and rules related to operations and integration; develops technical solutions that solve institutional problems; and assists in registration, degree conferral, transcript, and transfer articulation processes within the Registrar's office.

The successful candidate will be someone who enjoys leading and working as a part of a team; can prioritize the workload of the team and shift staff responsibilities as need and academic cycle determines; communicates well both orally and in writing; and enjoys advocating for students and partnering with other departments to make processes more efficient and helpful.

Knowledge, Skills, and Abilities Required for this Position:
This position requires a broad knowledge of industry best practices in electronic student record keeping, and extensive knowledge of existing institutional business processes. Candidates must be able to:

Preference will be given to candidates with:

Review of applications will begin immediately and will continue until a candidate has been identified for hire.

To be considered, you must apply online. Please include a cover letter, current resume, and a list of three professional references with their complete contact information in order to complete the application process.

For more information please contact Cara LeCureux at cblecureux@email.wcu.edu

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.