Data Management Specialist

Recruiting Opportunity Closes: 04.13.2024

Hourly Wage: $26.00

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Bridgeway of Hope - Emergency Shelters

Position Title: Data Management Specialist

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume and cover letter.

To apply online go to: Data Management Specialist

To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220. Bring a resume and cover letter and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Nell Armitage at nell.armitage@usw.salvationarmy.org or call 971-230-5303. Ms. Armitage is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American's with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Education and Work Experience:
Education: High school diploma or equivalent required; Associate's degree preferred.
Work/Professional Experience: 1-2 years of experience in data entry or database management; Proficiency with database systems and Microsoft Office Suite.

Scope of Position:
As a Data Management Specialist, you will maintain accurate and comprehensive client data essential for tracking services, analyzing trends, and securing funding for homeless assistance programs. This involves collecting, entering, and managing data within our HMIS/WELLSKY systems while ensuring data quality and confidentiality.

Knowledge, Skills and Abilities Required:
* Technical proficiency with Microsoft Office Suite (Word, Excel, Outlook required; PowerPoint helpful) and database systems including HMIS/WELLSKY.
* Ability to learn new software with basic training and troubleshoot common software issues.
* Strong critical thinking skills with excellent attention to detail and self-auditing capabilities.
* Ability to work efficiently in a high-volume environment with periods of repetition.
* Professional communication skills and respectful interaction with teammates and program participants.

Licenses and Certifications: Driver's License - Preferred

Essential Duties and Responsibilities:

* Manage all aspects of data within HMIS and Wellsky systems, including entry, verification, maintenance, and protection of confidential information with high attention to detail and accuracy.
* Generate regular reports for program evaluation and funding requirements while evaluating and improving data collection processes from an end-user perspective to provide guidance on operational trends.
* Collaborate with case managers and service providers to ensure timely data collection and assist with training staff on proper data collection procedures.
* Prepare correspondence, process financial transactions (including expenses, income, cash, and gift cards), and handle in-kind donations with proper documentation and security protocols.
* Conduct intake interviews with people experiencing homelessness as needed and support special projects related to homeless services data.

Qualifications:
* 1-2 years of experience in data entry or database management.
* Experience working with vulnerable populations preferred.
* Strong organizational skills and attention to detail.
* Excellent interpersonal communication skills with ability to work respectfully with diverse populations.

Physical Requirements:
* Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
* Grasp, push, pull objects such as files, file cabinets drawers, and reach overhead.
* Operate telephone. Operate a desktop or laptop computer.
* Lift and carry up to 35 lbs.

Working Conditions:
* Works on many projects at once in a semi-open office environment with interruptions and noises from voices, telephones, printers.

Miscellaneous:
The Salvation Army does have a dress code that includes professional dress which is appropriate to the work environment and reflects well on the organization.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. TSA would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Supervisor: Programs Administrator