Recovery Supervisor

Logistics:

This is a full-time (40 HOPW) position. The ideal candidate will be required to work on-site at our Columbia, SC location.

What You Will Do:

• Perform quality control reviews of staff to ensure appropriate understanding and utilization of applicable laws, contracts, policies, and procedures.

• Monitor production and timeliness of work.

• Responsible for handling personnel issues, including hiring, training and motivating.

• Monitor production and timeliness of work.

• Enforce performance standards through training and disciplinary measures as needed.

• Maintain effective public relations with groups, marketing, consultants, providers, members, attorneys, liability carriers, and internal departments by providing accurate and prompt responses to inquiries.

• Assist with and occasionally perform group and marketing presentations.

• Assist and advise staff on complex matters concerning policies, procedures, system issues, and legal issues.

• Prepare monthly and quarterly group, divisional and corporate reports.

• Monitor system issues. Identify, recommend and implement enhancements as necessary.

• Participate in steering, joint administration discussions (JAD) and other IS meetings, and conduct system testing as necessary.

To Qualify for This Position, You Will Need:

• Required Education: Bachelor's Degree or equivalency or 4 years of job-related work experience or associate's degree and 2 years job related work experience.

• Required Work Experience: 3 years of legal, claims, customer service, or negotiation experience.

• Required Skills and Abilities: Analyzes laws, regulations and contract language.

• Evaluates issues and develops recommendations.

• Handles confidential and sensitive information.

• Investigates assigned claims.

• Proposes claims adjustments and refunds.

• Works claims caseloads.

What We Can Do for You:

• 401(k) retirement savings plan with company match.

• Subsidized health plans and free vision coverage.

• Life insurance.

• Paid annual leave - the longer you work here, the more you earn.

• Nine paid holidays.

• On-site cafeterias and fitness centers in major locations.

• Wellness programs and healthy lifestyle premium discount.

• Tuition assistance.

• Service recognition.

• Incentive Plan.

• Merit Plan.

• Continuing education funds for additional certifications and certification renewal.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Some states have required notifications. Here'smore information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information, or any other legally protected status.

Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals, and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state, and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will decide regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.