Grateful Engagement Specialist

Scheduled Weekly Hours:

Join Our Team as a Grateful Engagement Program Specialist!

Gundersen Medical Foundation is seeking a dynamic and dedicated Grateful Engagement Program Specialist to lead and coordinate all activities of our Grateful Engagement Program. This pivotal role involves executing outreach strategies, tracking clinician referral activity, and developing comprehensive reports on program performance outcomes. Reporting to the Annual Support Development Manager and collaborating closely with the Manager of Major Gifts, you will play a crucial role in fostering meaningful connections and driving impactful engagement.

Key Responsibilities:

• Research & Outreach: Design and implement a robust research and outreach strategy using donor databases and prospect research data to identify and engage potential donors.

• Clinical Partner Engagement: Collaborate with clinical partners to provide referrals, program information, training, and strategic recommendations.

• Follow-Up & Reporting: Ensure timely follow-up on clinician referrals and requests, sharing activity in a measurable format to enhance program engagement.

• Resource Management: Serve as a resource to clinicians regarding HIPAA and best practices for grateful engagement.

• Process Improvement: Coordinate and refine vetting and operating processes for outreach programs, stewardship activities, and mailings. Analyze data to inform program development and improvement.

• Event Coordination: Plan and execute engagement events, such as patient reunions and milestone celebrations.

• Collaboration: Work with gift officers and development staff to ensure efficient clinician engagement and prospect identification.

Qualifications:

• Education: Bachelor's degree in business, fundraising, human services, or a related field.

• Experience: Minimum of three to four years' experience in frontline fundraising, sales, stewardship, marketing, or communication. Program coordination experience in a fast-paced environment requiring interpersonal, critical thinking, and problem-solving skills.

• Desired Skills: Frontline fundraising experience, basic knowledge of health system operations, and experience in prospect research.

• Data Analysis & Strategic Influence: Perform detailed data analysis to capture meaningful insights and create reports reflecting performance outcomes. Use these insights to strategically influence program development and drive impactful changes.

What's Available?

• 1.0 FTE

• Schedule: Monday-Friday Days

• Location: hybrid eligible role, 2 days a week to work remotely after adequate training. Otherwise, position would require the ability to work onsite in La Crosse, WI

Along with the meaningful work, you'll receive:

• Benefits: In addition to medical and dental, we have pet insurance and a substantial contribution to retirement

• Work/life balance:24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays

• Health/Wellness:GunderZen Relaxation Room including massage chairs, corporate gym and yoga, local gym discounts

• Professional Development:Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center

• Diversity, Equality, and Inclusion:12 months of Celebration to include monthly educational events

• Other:18% discount on data plan through Verizon, 20% discount at Gundersen locations for services not covered by insurance.

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer