Housekeeping Supervisor

Crescent Hotels & Resorts
401(k)
United States, Illinois, Deerfield
Apr 09, 2025
Description We are committed to providing you with: * Highly competitive wages * An exceptional benefit plan for eligible associates & your family members * 401K matching program for eligible associates * Flexible scheduling to allow you to focus on what is important to you * Discounts with our Crescent managed properties in North America and Marriott properties throughout the world for you and your family. Rate of pay is $21-$22 per hour. ESSENTIAL JOB FUNCTIONS: Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned/needed. Qualifications Behaviors Leader - Inspires teammates to follow them Team Player - Works well as a member of a group Enthusiastic - Shows intense and eager enjoyment and interest Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Dedicated - Devoted to a task or purpose with loyalty or integrity Motivations Peer Recognition - Inspired to perform well by the praise of coworkers Goal Completion - Inspired to perform well by the completion of tasks Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Experience 2 years: Housekeeping (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)