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Remote

Sr Business System Analyst II

CDW
United States, Illinois
Apr 09, 2025

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Driven by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to nurturing an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.

The Technical Product Owner is responsible for requirements gathering and close collaboration with engineering, infrastructure and product teams. This role involves ongoing interaction with a variety of end-users and internal stakeholders. The Technical Product Owner will create a vision for development projects, manage the product backlog, and prioritize scope. This role requires deep domain knowledge with strong experience in weighing priorities according to the needs and objectives of stakeholders and be accountable for each stage of the development process and the final product.

What you will do:

  • The Product Owner spends effort to manage the backlog and ensure requirements are complete for features and stories as well asdefinition of 'ready' and 'done' is clearly defined.
  • The Product Owner works through approved Demand Idea Intake process and subsequently adds the Idea to the Product backlog.
  • Collaborates with Business and Technology stakeholders to understand the business requirements and translate them to product requirements. The product owner also works on grooming the product backlog.
  • Analyzes processes and systems in detail and works closely with the development team to understand product development requirements, help identify areas for automation, improvement.
  • The Product Owner builds user stories according to the business requirements, review with the Development, QA and other team members, making sure everyone on the team understands the scope and how itcan be tested.
  • The Product Owner defines the acceptance criteria of the user stories and review with Product Owner to make sure it meets the objective of the story.
  • Understanding the technical concepts, systems, and architectures to be able to write clear and concise stories for technical audiences and communicate with development teams.
  • The Product Owner should possess technical competencies to understand architecture and integration across multiple systems e.g. type of Integration, type of record, record structure, etc.
  • The Product Owner should have experience with any middleware solutions like MuleSoft, ESB, ASB to be able to write technical stories with proper description and acceptance criteria, along with technical documentation.
  • Analyze existing software applications to understand and document functionality, business rules, and data flows.
  • Develop user stories from solution architect's design and customer requirements including details of the data interfaces within the different layers of the data platform.
  • Translate high level requirements into products and product features.
  • Create work items in stories in backlog. Work closely with engineering and QA to validate that the work item meets acceptance criteria.
  • Prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.

Collaboration

  • Works with team members and stakeholders to help the team contribute towards improving the overall development Value Stream. Facilitates preparation and readiness for PI Planning
  • Collaborates with scrum master in preparation for ART activities, including PI Planning, System Demos, and the Inspect and Adapt, supports estimating.

What we expect of you:

  • Bachelor's degree and 7 years of experience as a product owner or technical product owner. Or 11 years of experience, 7 years of experience as a product owner or technical product owner
  • Demonstrates a strong understanding of SAFe Agile portfolio practices.
  • Demonstrated strong analytical and problem-solving skills to understand complex business processes and systems.
  • Experienced with creating technical specs.
  • Excellent communication and interpersonal skills to interact with both technical and non-technical stakeholders and translate business needs into technical requirements.
  • Basic project management skills to assist in the planning and execution of projects.
  • Strong experience and understanding of Salesforce CRM and CPQ.
  • Working understanding of Azure Service Bus and MongoDb or similar middleware and repositories

Pay range: $ 113,000 - $ 170,000 depending on experience and skill set
Annual bonus target of 10% subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

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