Field Claims Manager - Crop

Title: Field Claims Manager - Crop

The Opportunity: The purpose of this role is to ensure efficient claims operations by coordinating the distribution of losses, providing technical knowledge and assistance and managing a team of field personnel and adjusters.

• Location: Work Remotely Minnesota, USA
• Work Arrangement: This role is fully remote for candidate located in Minnesota ONLY {M-F 37.5 hours}
• The salary range for this role is between $88,000-$132,000

Your new role

• Direct thorough investigation of submitted claims to ensure accuracy, compliance with regulations, and meeting business and customer needs.
• Manage and monitor claims-related escrow finances to ensure efficiency and adherence to industry standards.
• Audit specialty crop and/or high-dollar claims for compliance with policies and procedures.
• Identify opportunities for continuous improvement to enhance team performance and customer satisfaction.
• Lead development of claims operating policies by collaborating with key stakeholders.
• Provide information to key stakeholders to comply with regulatory reporting requirements.
• Oversee the management and auditing of all claims within the assigned area from notice of loss to payment.
• Communicate with agents, claimants, and other stakeholders regarding claim status and issues.
• Manage a field claims team by setting expectations, leading training, and resolving escalated issues.
• Maintain loss reserves, assist with claim assignments, and collaborate with the Underwriting department for policy corrections.

Required Qualifications

• Secondary school certification.
• Valid Driver's License.
• Crop Adjuster Proficiency Program (CAPP) completion.

Preferred Qualifications

• Bachelor's Degree or equivalent combination of education and work experience.

Preferred Work Experience

• Experience in the insurance industry.
• Experience in agriculture.
• Experience in farming.
• Experience in Crop Insurance
• Background in Crop Claims Adjusting

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working - a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

Commitment to Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.