Reliability Technical Program Manager

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.

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THE ROLE:

AMD's Data Center Platform Engineering Group {DPEG} is designing, building and delivering innovative technology infrastructure enabling the digital world. We create cloud-enabling server solutions that help the world's leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supply chain, we're the bridge between problem and solution for the world's leading cloud and telecom providers. Our customers depend on us to solve their most complex server design needs. Come and join our Data Center Platform Engineering Group where we are building amazing, powered products with amazing people.

As a Reliability Technical Program Manager, you'll be responsible for leading and executing on reliability related testing of server and rack platform programs. You'll work seamlessly with the design team, materials team, reliability engineers, and the customer to coordinate the reliability testing, the communication of test results, and support failure and root case analysis.

This role sits within a dynamic, fast-paced environment, where your expertise and leadership will be invaluable. You'll become a central figure, coordinating test schedules, communicating critical updates, and spearheading failure analysis. Get ready to dive headfirst into a world of cutting-edge technology, pushing the boundaries of server and rack performance.

THE PERSON:

We're searching for an individual with a keen eye for detail and a passion for program management to compliment your reliability subject matter expert skills. You'll thrive in a collaborative environment, fostering relationships with internal and external labs, and adeptly navigating diverse teams. A strong understanding of server platforms and their intricate components is essential, as is the ability to identify and mitigate potential risks.

Beyond technical expertise, we value your communication expertise. You'll be the bridge between technical teams and customers, ensuring clear and concise information exchange. Your ability to navigate complex issues with a calm and objective perspective will be crucial, as will your talent for driving results and leading with strategic vision.

KEY RESPONSIBILITIES:

• Crafting the roadmap: Develop comprehensive test schedules in collaboration with engineering teams, internal/external labs, and key stakeholders, ensuring thorough product evaluation.
• Building bridges: Foster relationships with internal and external labs to create robust test plans and execute rigorous testing procedures.
• Weekly communication: Participate in core team meetings to communicate test updates, monitor progress, and uphold tight alignment with upcoming milestones.
• Risk navigator: Identify and communicate potential testing risks to stakeholders, proactively proposing mitigation strategies and facilitating solutions with hardware/software engineering teams.
• Master of tests: Manage a diverse range of reliability tests, including temperature/humidity, HALT, dye and pry, and more.
• Customer champion: Collaborate with service teams to guarantee customer product specifications are met in terms of reliability and serviceability.
• Issue tracking: Track and log system/rack level test issues, bugs, tasks, system requirements, and test cases related to thermals and reliability hardware.
• Planning maestro: Review test plans with stakeholders, ensuring alignment with customer requirements and specifications, and driving for customer buy-in.
• Information hub: Maintain detailed documentation, test reports, and project information, disseminating critical data to stakeholders, customers, and partners.

PREFERRED EXPERIENCE:

• Demonstrated experience in product development and R&D for mechanical or electrical systems, including system testing and validation.
• A thorough understanding of system-level server platforms and the intricate interactions of each component.
• Familiarity with liquid cooling technology and its integration with servers and racks.
• Experience in collaborating directly with customers, fostering positive relationships.
• A proven track record of leading cross-functional teams, showcasing exceptional interpersonal and communication skills.
• A knack for project management, adeptly developing schedules and tracking milestones.
• PMP certification a plus.

ACADEMIC CREDENTIALS:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Computer Science required.
• Master's degree preferred.

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AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.